Member Service Representative
Listed on 2026-09-22
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Finance & Banking
Bank Customer Service, Financial Sales -
Customer Service/HelpDesk
Bank Customer Service
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Member Service RepresentativeDowntown Brooklyn, Brooklyn, NY, US
4 days ago Requisition
Salary Range: $20.00 To $36.14 Hourly
About MCU
At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.
Our Vision:
Be New York's most loved financial institution by helping our members build their best financial futures
Overview:A Member Service Representative is responsible for providing excellent service to members by exploring member needs and offering tailored financial solutions. You will support members by explaining products and services with the ability to serve a member with any request, including new account needs, account maintenance, loan applications and/or teller transactions. Through needs-based assessment, provide and offer additional products and services while creating a premier member experience.
Operate within a high volume branch environment to perform a range of
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