Hybrid Financial Aid Officer

Manhattan School of Computer Technology Brooklyn, New York, United States

Manhattan School of Computer Technology (MSCT)

Location:

Brooklyn, NY

Department:
Financial Aid

Employment Type:

Full-Time

Reports To:

Financial Aid Manager

Manhattan School of Computer Technology (MSCT) is seeking a knowledgeable, detail-oriented, and student-focused Financial Aid Officer to support students throughout the financial aid process while ensuring strict compliance with Title IV federal student aid regulations, institutional policies, and applicable state and accrediting requirements.

The Financial Aid Officer is responsible for assisting students with FAFSA completion, reviewing eligibility and documentation, completing verification, preparing financial aid estimates, supporting packaging and disbursement processes, maintaining accurate student records, and providing clear and compliant financial aid counseling.

This position requires a high level of professionalism, confidentiality, accuracy, integrity, and regulatory compliance.

Student Financial Aid Counseling

• Meet individually with prospective and enrolled students to explain available financial aid options.
• Assist students and families with completing the FAFSA and resolving application-related issues.
• Explain federal grants, Direct Loans, institutional payment responsibilities, and other applicable funding options.
• Provide students with accurate financial aid estimates based on available information.
• Clearly explain the difference between grants, loans, scholarships, and other funding sources.
• Counsel students regarding borrowing responsibilities, repayment obligations, and financial aid requirements.
• Ensure that information provided to students is accurate, consistent, and compliant.
• Never guarantee financial aid eligibility, award amounts, or disbursement before eligibility has been properly established.

FAFSA & ISIR Processing

• Review FAFSA and ISIR information for accuracy and completeness.
• Identify conflicting or incomplete information requiring resolution.
• Review Student Aid Index and other applicable eligibility information.
• Request required documentation from students.
• Track outstanding financial aid requirements and follow up with students.
• Review subsequent ISIR transactions and determine whether additional action is required.
• Ensure required corrections are submitted and properly documented.

Verification & Documentation

• Complete federal verification requirements for selected students.
• Review income, identity, household, tax, and other required documentation.
• Identify and resolve conflicting information before aid is finalized or disbursed when required.
• Maintain appropriate documentation supporting financial aid eligibility.
• Ensure all required documentation is complete and properly maintained in the student's financial aid record.

Financial Aid Packaging

• Assist with determining student eligibility for applicable Title IV programs.
• Prepare and review financial aid packages according to institutional policies and federal requirements.
• Process applicable Federal Pell Grant and Direct Loan eligibility.
• Monitor annual and aggregate federal aid limits.
• Review enrollment status, academic progress, program information, and other eligibility factors affecting financial aid.
• Coordinate with appropriate departments when academic or enrollment information requires clarification.
• Ensure financial aid awards and student records are accurately reflected in institutional systems.

Disbursement Readiness

• Review student files for completeness prior to disbursement.
• Confirm that required eligibility and documentation requirements have been satisfied.
• Monitor students approaching applicable academic or payment-period milestones.
• Work closely with Financial Aid management, the Bursar, Registrar, Education Department, and MSCT's financial aid processing partners to resolve discrepancies.
• Maintain accurate documentation supporting disbursement eligibility.

Student Loan Responsibilities

• Assist eligible students with the federal Direct Loan process.
• Confirm completion of required loan documentation and counseling.
• Explain loan amounts and responsibilities accurately without encouraging unnecessary borrowing.
• Assist students with understanding loan repayment obligations.
• Maintain appropriate documentation regarding student loan counseling and processing.

Systems & Record Management

• Maintain accurate financial aid information in Orbund and applicable financial…