Director Of Community Education

Administrative Community Relations Specialist – Director of Community Education

Location: 4 WTC-150 Greenwich Street, New York, NY 10007

Hours/

Schedule:

Monday - Friday, 9am - 5pm

• Lead a unit that conducts presentations and workshops in the community to increase awareness of HRA and DHS benefits, procedures, and requirements, with a focus on increasing access through collaboration with community-based providers. Supervise the Community Education Manager and a team of Community Educators.
• Establish and maintain positive working relationships with community-based organizations and other community-serving partners, including other City agencies, community leaders, and faith-based leaders, etc.
• Lead special projects and other assignments, including innovative restructuring efforts and expansion of online, remote outreach services as appropriate.
• Oversee the development of online educational content for a public audience through key collaborations with internal and external stakeholders, drawing on resources available through the Office of Community Marketing, Business Process Innovation and Design, the Public Engagement Unit, philanthropic funding, and other strategic external partners, including volunteers and interns, to develop resources for community education and learning.
• Prepare thorough reports of all in-person and virtual presentations, panels, and trainings on a weekly, monthly, quarterly, and annual basis. Identify key data metrics and propose improvements to data tracking and reporting.
• Direct the development of training curricula and talking points. Identify needs across programs and services. Ensure that all Community Educators are familiar with key updates and new initiatives.
• Lead the production of communications to external stakeholders, including recurring newsletters and special announcements. Track the agency weekly newsletter through production and review, ensuring that deadlines are met by the Manager and other stakeholders.

• A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) and four years of satisfactory, full-time community liaison, community organization or community relations experience, at least two years of which must have been in a broad administrative or policy-making capacity with responsibility for planning, organizing, coordinating, developing, evaluating and/or administering a large community service program or activity.
• A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and eight years of satisfactory, full-time experience as described in "1" above, at least two years of which must have been in a broad administrative or policy-making capacity with responsibilities as described in "1" above.
• Education and/or experience equivalent to "1" or "2" above. Undergraduate education above the high school level may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, at the rate of 30 semester credits from an accredited college or university for each year of experience, up to a maximum of 4 years.
  
  Graduate education beyond the baccalaureate degree may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, on the basis of 30 graduate credits from an accredited college or university for each year of experience, up to a maximum of 2 years.
  
  However, all candidates must possess a four-year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization and two years of full-time experience in a broad administrative or policy-making capacity with responsibilities as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Salary Min: $

Salary Max: $