Management Specialist 1 or Trainee 1 or 2 (NYHELPS

Duties Description

The candidate must develop an in-depth knowledge of the Supplemental Nutrition Assistance Program (SNAP) and gain an understanding of the federal and state regulations that govern the program. This is a dynamic program, and the rules and regulations are constantly changing. The candidate will then learn about the SNAP Quality Control review process and develop the policy and technical skills necessary to accurately complete these reviews.

The candidate will also be needed for various other projects such as performance audits, Temporary Assistance to Needy Families - Maintenance of Effort (TANF/MOE) reporting, data matching reviews, etc.

The specific responsibilities of this position include but are not limited to the following:

• Develop an understanding of the Supplemental Nutrition Assistance Program;
• Develop a working knowledge of the SNAP Quality Control review process and objective;
• Develop and maintain knowledge of other program areas, data sources and audit policies;
• Perform SNAP Quality Control reviews and other audits;
• Assist supervisor in developing controls, procedures, case review records and work papers;
• Analyze data and develop audit findings and case determinations;
• Submit findings/determinations for supervisory review and compile into narrative and/or statistical reports and summaries;
• Communicate in a professional and respectful manner both orally and in writing with coworkers, supervisors, recipients, and local district staff;
• Discuss problems encountered and propose solutions to supervisory staff;
• Develop and maintain a working knowledge of computer hardware and software (e.g. Welfare Management System (WMS), Quality Control Information System (QCIS) data collection system, etc.); and
• Perform required administrative duties.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

NY HELPS:
This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, candidates may be hired via a non-competitive appointment if they meet the below NY HELPS minimum qualifications.

Non-competitive Qualifications

For Trainee 1 Level: Four years of experience conducting comprehensive audits of the management, program, and fiscal affairs of social services programs and of providers of health care or other services; and performing eligibility reviews of applicants for and recipients of public assistance for the purpose of determining compliance with federal and state statutes, regulations, and billing protocols.

• Substitution:
  An associate degree may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience; a master’s degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.

For Trainee 2 Level, five years of experience conducting comprehensive audits of the management, program, and fiscal affairs of social services programs and of providers of health care or other services; and performing eligibility reviews of applicants for and recipients of public assistance for the purpose of determining compliance with federal and state statutes, regulations, and billing protocols.

• Substitution:
  Associate degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience; master's degree may substitute for five years of specialized experience.

For Full Level, six years of experience conducting comprehensive audits of the management, program, and fiscal affairs of social services programs and of providers of health care or other services; and performing eligibility reviews of applicants for and…