Resiliency Operations Program Manager

New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies.

The mission of the Planning and Resiliency (P&R) division is to prepare the City to respond and adapt to emergencies through collaborative, scalable planning; comprehensive interagency coordination; and advancing recovery and resiliency. To execute this mission, the P&R division includes Interagency Coordination with an assistant commissioner leading three units made up of subject matter experts in Health and Medical, Human Services, and Critical Infrastructure;
Resiliency and Recovery with an assistant commissioner leading the Resiliency Implementation and Resiliency and Recovery Planning units; and the Planning unit.

The Resiliency Implementation unit coordinates with City partners to increase the resiliency of City neighborhoods, facilities, and infrastructure through targeted development, funding, coordination, and operations of projects that reduce risk and mitigate damage of natural hazards to NYC.

Resiliency Operations Program Manager, reporting to the Director of Resiliency Implementation, will work to decrease the City’s risk to storm surge and increase resiliency by coordinating efforts to deploy flood protection infrastructure. The Resiliency Operations PM will lead emergency operational planning for both NYCEM’s Interim Flood Protection Measures (IFPM) program and City’s neighborhood-scale coastal resiliency projects and coordinate other operational risk reduction initiatives.

The Resiliency Operations PM plays a pivotal role in bridging climate resiliency and emergency management, with a focus on storm surge risk reduction. The Resiliency Operations PM may supervise a Resiliency Operations Specialist.

• Support the Logistics Bureau in managing NYCEM’s IFPM sites, including performing site visits, advising on alignment changes from a risk reduction perspective, deployment vendor, schedule, and budget planning, and coordinating with City agencies, private entities, and other stakeholders who benefit from the NYCEM IFPM sites.
• Manage planning & preparedness for the IFPM program, including stakeholder outreach, document management, planning updates, and other activities to ensure deployment readiness.
• Support other City agencies with their IFPM sites, providing deployable flood protection guidance, planning & preparedness support, and other activities.
• Serve as a subject matter expert in deployable flood protection for NYC agencies.
• Coordinate updates to NYCEM’s storm surge risk assessment mapping tools, working with NYCEM GIS staff.
• Provide implementation and operational planning guidance and coordination support to City agencies implementing coastal resiliency projects.
• Lead emergency operational planning, in collaboration with NYC Department of Environmental Protection, for the City’s neighborhood-scale coastal resiliency projects.
• Originate and/or oversee the generation of project-related documents including schedules, project plans, presentations, meeting agenda, minutes, status reports, etc.
• Foster relationships and lead coordination with various agencies, organizations, and subject matter experts.
• Provide analysis and recommendations on complex issues to executive decision makers and senior policy officials.
• Work with NYCEM’s meteorologist, Critical Infrastructure Unit, GIS, and other staff across the agency to bridge emergency operations with climate resiliency deployment activities.
• Supervise Resiliency Operations Specialist.
• Coordinate coastal resiliency operations activities in the Emergency Operations Center during activations for coastal storms.
• Lead other special projects as assigned.