Accessibility Specialist

Job Title

Community Coordinator (56058)

The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. The administration is leading the fight in making the city more affordable, reducing inequality, improving public safety, ensuring delivery of efficient and effective services, and working to make New York City’s economy stronger. We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team.

The Mayor's Office for People with Disabilities (MOPD) has been the liaison between the New York City government and the disability community for half a century. In partnership with City offices and agencies, MOPD ensures City initiatives, programs, and policies address the needs and interests of people with disabilities. The office regularly engages in advocacy and policy making at the local, state, national, and international levels to make accessibility and full inclusion key priorities for all public and private stakeholders.

The Accessibility Specialist will assist MOPD’s Senior Director of Physical Accessibility by serving as the primary point of contact for field visits, site visits, inspections, and documentation related to accessibility in the built environment. MOPD works with City agencies, property owners, design professionals, and community stakeholders to support accessibility and inclusive design throughout New York City’s built environment. This includes providing technical guidance, reviewing accessibility concerns, coordinating site assessments, and helping develop practical recommendations for buildings, public spaces, facilities, and events.

• Serve as MOPD’s primary point of contact for physical accessibility site visits, field visits, inspections, and related follow‑up assignments.
• Coordinate, schedule, and attend field visits involving City agency facilities, public buildings, community spaces, public events, constituent concerns, interagency accessibility matters, Dining Out NYC locations, and other physical accessibility issues as assigned.
• Conduct field documentation of physical accessibility conditions, including photographs, measurements, notes, sketches, and other records needed to describe existing site conditions clearly.
• Prepare timely written site visit reports and follow‑up materials that organize photographs, measurements, field notes, observed accessibility concerns, and recommended next steps for supervisory review.
• Support fast‑turnaround accessibility assessments for events, programs, and site conditions where recommendations may be needed within the same week or day as the site visit.
• Track multiple active field assignments, including logging requests, maintaining site visit records, monitoring report status, coordinating follow‑up, and documenting final disposition or close‑out.
• Assist with developing and maintaining standard site visit procedures, inspection checklists, photo documentation protocols, field report templates, and internal tracking tools.
• Assist with developing standard response templates for common physical accessibility inquiries and referrals to the appropriate City, State, or federal agency.
• Apply basic knowledge of the 2010 ADA Standards for Accessible Design, NYC Building Code, and related accessibility concepts to help identify applicable requirements for accessible features observed during field visits, with final technical determinations subject to supervisory review.
• Participate in interagency meetings, walkthroughs, task force discussions, and community or constituent site visits as directed by MOPD leadership.
• Under supervision, assist with other physical accessibility projects as identified by MOPD leadership.

• You are an organized, practical professional with a degree or experience in architecture, construction, engineering technology, building inspection, accessibility, project management, or a related built‑environment field.
• You can document existing conditions, manage…