Investigator, Government, Government Administration

DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York.

Our Commitment To Equity, Effectiveness, And Sustainability Guides Our Work Providing City Agencies With The Critical Resources And Support Needed To Succeed, Including

• Recruiting, hiring, and training City employees.
• Managing 55 public buildings.
• Acquiring, selling, and leasing City property.
• Purchasing over $1 billion in goods and services for City agencies.
• Overseeing the greenest municipal vehicle fleet in the country.
• Leading the City's efforts to reduce carbon emissions from government operations.

When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website /dcas to learn more about the work we do.

The New York City Department of Citywide Administrative Services (DCAS), Human Capital Line of Service, Bureau of Examinations, performs responsible work in the establishment of qualifications for civil service positions, as well as in the development, validation, rating and administration of competitive civil service examinations, and certification of lists of eligible applicants.

The Investigations Unit is responsible for conducting background investigations of candidates for City employment to ensure they are of good moral character and meet their respective minimum qualification requirements. Fingerprints are processed digitally to the New York State Division of Criminal Justice Services and the Federal Bureau of Investigation (FBI), and the results are then reviewed by the Investigations Unit. Candidates with the most serious criminal convictions and derogatory employment information are investigated directly by DCAS for appointment, including investigations before appointment.

The Investigations Unit of the Bureau of Examinations is looking to appoint one (1) candidate to serve in the title of Investigator. The selected candidate's responsibilities will include, but not be limited, to the following:

• Conduct investigations to determine eligibility of candidates for City employment.
• Record information in mainframe and other data management systems, including the Personnel Investigation Control and Tracking System (PICTS).
• Prepare narrative investigation reports and checklists for the Supervisor and the Director.
• Conduct face-to-face and virtual interviews.
• Interface with candidates, DCAS employees, other agencies (City, State, and Federal), private organizations, and other supervisory personnel.
• Perform special assignments for the Senior Director of Investigations.
• Perform related work.

• A four-year high school diploma or its educational equivalent and two years of satisfactory, full-time experience as an investigator evaluating credit worthiness, searching for assets, verifying information concerning education, experience, and other personal qualifications bearing upon character and fitness for employment; or performing investigations involving the research, compilation and/or location of evidence or information in order to build a case or uncover activities of a criminal, corrupt, unlawful or unethical nature;
  
  or
• An associate degree or 60 semester credits from an accredited college; or
• Education and/or experience equivalent to "1" or "2" above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits, from an accredited college, for one year of full-time experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent.

• Strong in-person customer service experience.
  
  - Strong desire to work with diverse groups of people.
  
  - Excellent and effective communication skills (written and oral), including the ability to understand and be understood in English.
  
  - Able to handle sensitive situations and maintain a high degree of confidentiality.
  
  - Able to analyze problems and handle potentially difficult situations.
  
  - Comfortable working in a fast paced and…