National Service Program Coordinator

The Agency You’ll Join

The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. The administration is leading the fight in making the city more affordable, reducing inequality, improving public safety, ensuring delivery of efficient and effective services, and working to make New York City’s economy stronger. We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team.

For current job opportunities, visit our careers page.

The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. The administration is leading the fight in making the city more affordable, reducing inequality, improving public safety, ensuring delivery of efficient and effective services, and working to make New York City’s economy stronger. We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team.

For current job opportunities, visit our careers page.

NYC Service is a division of the Mayor’s Office that provides meaningful access, opportunity, and resources for communities to come together and answer the call to serve NYC. We envision a city where New Yorkers are united by service and together, build a culture where New Yorkers uplift one another and take responsibility for the success of our city. To learn more about NYC Service, visit nyc.gov/service.

The National Service Program Coordinator will join four other program coordinators, and each will lead and support key elements of NYC Service’s national service NYC Civic Corps Ameri Corps program, reporting to the National Service Program Support Director.

• Oversee approximately 30 Ameri Corps members serving at host sites across the City, supporting members throughout their service term.
• Conduct in-person site visits and ensure member compliance with Ameri Corps procedures and processes.
• Manage relationships with host site supervisors and NYC Service Ameri Corps members.
• Manage aspects of the NYC Service Ameri Corps program compliance, including approving timesheets and submitting payroll bi-weekly.
• Coordinate the monthly collection, reporting, and validation of metrics from Ameri Corps members and organizational partners.
• Write elements of funding mid-term and final reports and provide program information support on grant funding requests, including collecting member testimonials.
• Update existing and create new content for the member and supervisor handbooks, program manual, and NYC Service operations manual.
• Manage aspects of program development and logistics for NYC Service Ameri Corps training and events, including leading and/or creating specific training for members.
• Support supervisor orientation and training throughout the program year.
• Facilitate monthly cohort calls and bi-weekly office hours for the Ameri Corps members you oversee.
• Lead the selection process for members to become part of a member committee.
• Coordinate and facilitate committee members' meetings to aid in the execution of committee projects.
• Design and execute National Days of Service for members.

• Support the program evaluation process for the NYC Civic Corps Ameri Corps program, including facilitating the RFP process, managing the vendor, supporting data collection, and selecting comparison groups and other participants.
• Participate in…