Grooming Salon Manager - $500 Sign On Bonus

Your Petco Grooming Career

As a Grooming Salon Leader at Petco, you will lead salon operations and team members while delivering expert grooming services to our valued customers' pets. Your passion for people and pets ensures a positive experience and exceptional care for every pet.

• Competitive Pay
• Incentives based on salon performance
• Tips (in accordance with the Grooming Salon Leader Incentive Plan)
• $500 Sign‑On Bonus paid after 90 days of employment
• $1000 Retention Bonus paid after 1 year of consecutive employment
• Medical, dental, vision, and additional benefits
• 401(k) and other retirement options
• Paid Time Off
• Petco discounts
• All supplies and equipment needed, including brushes, nail trimmers, clippers, blades, shampoo, sprays, and tools
• State‑of‑the‑art equipment such as bathing system, kennels, tables, and dryers
• Career development opportunities, such as Grooming Mentor and Grooming Instructor programs

The Grooming Salon Leader’s primary purpose is to lead and manage salon operations and team members, ensuring high customer satisfaction, a positive work environment, and strong salon performance. The role also includes performing expert‑level grooming services while prioritizing pet safety and comfort.

• Oversee day‑to‑day salon operations, ensuring smooth workflows, efficient scheduling, optimal grooming capacity, and accurate inventory management.
• Recruit, hire, train, and supervise a team of groomers—from entry‑level trainees to professional staff—providing coaching, feedback, performance evaluations, and fostering a collaborative work environment.
• Create and manage efficient grooming schedules that maximize productivity and accommodate customer demand while ensuring coverage during peak hours.
• Monitor salon performance metrics such as revenue, customer satisfaction, and productivity; analyze data to identify improvement areas and develop action plans.
• Collaborate with store management to achieve sales targets and salon objectives, implementing growth strategies and expanding the customer base.
• Interact professionally with pet parents, providing exceptional service, answering inquiries, offering recommendations, and resolving issues promptly.
• Stay current with grooming industry trends and best practices to enhance personal and team skills.
• Perform professional grooming services—including bathing, drying, brushing, haircuts, styling, nail trimming, ear cleaning, and gland cleaning—according to pet parent instructions, breed standards, and company policies.
• Operate and maintain grooming instruments such as clippers, blades, shears, brushes, and dryers.
• Evaluate each pet’s specific needs, considering coat type, skin conditions, and temperament.
• Educate pet parents on grooming maintenance and home care practices, promoting overall pet well‑being.
• Ensure the well‑being and safety of all animals in the salon; monitor for discomfort, illness, or injury, and report concerns to owners and store management.
• Perform quality checks, maintain a clean and safe grooming area, sanitize tools and equipment, and conduct daily and weekly cleaning duties in accordance with Petco hygiene and sanitation policies.
• Apply Petco’s grooming policies, standards, and guidelines to ensure safety, quality, and consistency; hold salon team members accountable for these standards.

• At least 2 years of experience as a professional groomer and/or completion of a technical grooming training program.
• Strong leadership skills and 1‑2 years of salon management or related experience (preferred).
• High‑school diploma or GED (preferred, not required).
• Excellent verbal and written communication skills for interactions with pet parents and grooming team members.
• Expert knowledge of dog breeds, grooming requirements, common health issues, and behaviors.
• Expert‑level proficiency in breed‑specific cuts, styling techniques, and grooming standards.
• Genuine passion for animals and a desire to continue a career in pet grooming.

• Strong decision‑making and problem‑solving skills, using grooming experience to address moderately complex situations with guidance from a Solutions Manager or Store…