Salon Coordinator

Salon Host

Job Description
Opportunity for growth within the company!

We are looking for a strong, energetic, and highly organized Salon Host to join our team. This role is perfect for someone who thrives in a fast-paced luxury salon environment, understands hospitality, and can keep the salon running smoothly at all times.

This is not just a front desk position — we are looking for someone who can actively manage the flow of the salon floor, anticipate team needs, and help create an exceptional client experience from start to finish.

• Act as the main host of the salon by maintaining awareness of everything happening on the floor at all times
• Constantly check in with stylists to ensure services are running on time and assist when needed
• Keep the salon phone with you at all times and respond promptly to calls, texts, and client inquiries
• Manage appointments using Zenoti
• Understand salon timing, double booking strategies, and how to maximize stylist schedules efficiently
• Assist with client check-in and checkout, payment processing, confirmations, and rebooking
• Prepare clients for services by offering beverages, capes, towels, and creating a welcoming luxury experience
• Support stylists during services including shampooing, conditioning, blow-drying, preparing products, and maintaining clean stations
• Maintain salon cleanliness and organization throughout the day
• Help with retail recommendations and product sales
• Assist with social media content creation, including recording before-and-after videos/photos, client transformations, and salon content
• Support daily operations to ensure appointments run efficiently and the client experience stays seamless

• Previous salon host, front desk, or hospitality experience required
• We use Zenoti and are happy to train the right candidate, but strong booking and scheduling experience is required. Candidate must understand appointment flow, time management, double booking, and how to keep schedules running efficiently in a fast-paced salon environment.
• Strong multitasking and communication skills
• Ability to stay calm and organized in a high-volume environment
• Professional appearance and strong customer service skills
• Team player with a proactive mindset
• Passion for the beauty industry and salon culture
• Beauty school experience is a plus, but not required

We are looking for someone who is detail-oriented, proactive, and naturally takes ownership of the environment around them. If you enjoy hospitality, beauty, teamwork, and fast-paced environments, we'd love to meet you.