Nail Salon Receptionist
Listed on 2026-09-22
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Beauty/Hair Styling
Nail Technician
Nail Salon Receptionist at Gateway Nail Bar & Lash
Job Description
At Gateway Nail Bar & Lash, we pride ourselves on providing high-quality nail care services in a welcoming, clean, and luxurious environment. We are looking for an organized, highly reliable Nail Salon Receptionist who possesses a solid understanding of nail services and care to lead our front desk and deliver an exceptional customer experience.Key Responsibilities
- Front Desk Management & Scheduling: Greet clients warmly, manage walk-ins, and schedule appointments accurately using our booking software. Match client requests with appropriate technicians and service time frames.
- Client Consultation & Service Knowledge: Educate clients on our service menu, including natural nail care, gel polish, acrylics, dip powder, nail art tiers, and specialized spa treatments. Answer questions regarding service longevity, maintenance, and aftercare.
- Product Recommendations: Maintain strong product knowledge to suggest retail items (such as cuticle oils, hand lotions, and home-care kits) tailored to client needs.
- Operational Reliability: Ensure the salon opens and closes on time. Maintain strict punctuality to open scheduling systems, handle morning preparations, and manage smooth shift handovers.
- Cash Handling & Check-Out: Process transactions accurately (cash, credit cards, gift cards) and manage daily register balancing.
- Salon Coordination: Communicate client arrivals and specific requests to nail technicians promptly to keep appointments running on schedule.
Nail Care Knowledge: Working knowledge of manicures, pedicures, gel, acrylics, dip powder, and basic nail health/aftercare. Prior salon experience preferred.
Reliability & Punctuality: Exceptional attendance record and commitment to being on time for every scheduled shift.
Customer Service: Warm, professional demeanor with strong conflict-resolution skills.
Organization: Ability to multitask, prioritize under pressure, and maintain a tidy front desk area.
Communication: Ability to communicate in English required. Spanish/Vietnamese speaking is a plus.
Schedule Requirements- Must be punctual for all assigned shifts, including morning prep or evening close routines.
- Flexibility to work weekends and peak salon hours as needed.
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