Program Supervisor

Overview

The Program Supervisor is responsible for providing program supervision and oversight to ensure the delivery of high-quality services and compliance with all regulations and guidelines for the Community Habilitation and/or Day Habilitation programs

The Center for Family Support (CFS) mission is to provide support and assistance to individuals with developmental and related disabilities. We are the first agency in New York to achieve the Council on Quality and Leadership Certification (CQL). By achieving this certification, it shows our commitment and dedication to creating services that enhance and improve the quality of life for individuals with disabilities.

Our industry-leading benefits include:

• 401(k)
• Dental Insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

• Hire, train and provide on‑going supervision to Direct Support Professionals (DSPs).
• Support program participants to identify and actualize outcomes and support needs.
• Monitor the quality of the service provided by DSPs through regular contacts, in‑person visits and other remote means of communication.
• Conduct periodic reviews of staff performance. Address areas in need of disciplinary action.
• Conduct periodic staff meetings.
• Provide DSPs with training and technical assistance.
• Follow up and rectify billing errors and data omissions.
• Participate in Life Plan meetings at least twice annually. Review the draft, finalized and/or amended Life Plan upon receipt to ensure accuracy and concurrency with Staff Action Plan.
• Review, write and update Staff Action Plan twice annually or as needed. Ensure that the Staff Action Plan addresses the individualized needs, wants and desires of the people supported.
• Document monthly summary of individuals’ progress (monthly notes) as well as conduct and document quarterly review of service.
• Maintain the records of persons supported in accordance with OPWDD Regulations (i.e., LCED, Life Plan, enrollment documents, evaluations etc.).
• Report all significant and reportable incidents and/or suspected instances of abuse and neglect immediately and by following established incident procedures.
• Attend internal and external meetings and trainings as scheduled or assigned by the Assistant Director.
• Review and approve biweekly payroll on Therap as well as current HRIS system.
• Keep the Assistant Vice President informed of important/relevant information related to services and safety of the individuals.
• Other duties as assigned.
• Other: To hold a cellular 24 hours, seven days per week.

General Skills and

Competencies:

• Must be reliable and extremely trustworthy.
• Excellent organizational skills and attention to detail.
• Ability to maintain confidential and meticulous records.
• Demonstrate a high level of professionalism and integrity in dealing with confidential issue; ability to work independently and execute sound reasoning and judgment.
• Excellent oral, and written communication skills

Education and Experience Requirements:

• Minimum of Associate’s degree or Bachelor’s degree in Health and Human Services or related field is preferred.
• Minimum of two years‑experience in the field of Developmental Disabilities with, at least, one‑year experience in program supervision is preferred.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 15 pounds.

The Center for Family Support provides equal employment opportunities to all. We celebrate the wonderful qualities that make each of us unique and greatly value how they enrich the work we do. If you want to work with a caring group of people making a difference in the lives of the people we serve, apply today!

USD $66,300.00 - USD $66,300.00 /Yr.