Field Clinical Specialist, Imaging

Location:

New York, NY, US

Company:
Terumo Medical Corporation – a leading medical device manufacturer with a global presence, part of the Tokyo‑based Terumo Corporation. Terumo Medical Product and Interventional Systems divisions offer a full portfolio of high‑quality medical devices covering diverse healthcare applications.

Field Clinical Specialist – Imaging/Cardiology serves as a subject‑matter expert (SME) to provide product support, education, training and insight regarding proper use of specialty medical devices during Imaging/Cardiology procedures. The specialist consults physicians, nurses and other medical personnel, conducts in‑services and presentations on technologies and devices, and serves as a liaison with customers on clinical and technical matters.

• Train internal Field Team and external customers on the proper technique and use of the TIS Imaging/Cardiology product portfolio.
• Serve as a company liaison with customers on clinical and technical matters supporting company initiatives, projects and products.
• Communicate verbally and in writing with marketing and sales teams to address technical and clinical issues.
• Operate computer medical simulation equipment and support the use of various vessel model units.
• Support local/regional/national clinical seminars and medical society sponsored symposia and courses as necessary.
• Work with NBDM, sales team, and marketing, internal departments and customers to resolve clinical and technical related problems.
• Visit key customers to evaluate products and help maintain good customer relationships, gain competitive knowledge and new product concepts or product enhancement ideas.
• Ensure clinical compatibility between all TIS products within the scope of procedural application.
• Participate in the Q  process demonstrating understanding of sales processes, effective targeting and operational compliance.
• Ensure that TIS products are used appropriately with respect to patient safety and intended use.
• Work with Marketing and Sales to implement tactics supporting strategic goals and product‑related tactics.
• Perform other job‑related duties as assigned.
• Follow all established Environmental Health & Safety and Quality System policies, including prompt recognition of customer complaints and adherence to FDA and industry guidelines.

• This is a field‑based position requiring daily travel by personal automobile and long‑distance travel as necessary.
• Overnight and occasional weekend travel for training, meetings, and regional support may be required.
• Daily entry into hospitals and other medical facilities is required; vendors must meet credentialing, background check, immunization, and other access requirements.
• Must be able to gain access to and work in hospital procedural areas, wearing appropriate gowning and complying with safety protocols.
• Knowledge of ionizing radiation exposure and protection is required.

• Strong technical and clinical knowledge of human anatomy, physiology, and medical procedural techniques (endovascular preferred).
• Rapid acquisition of company product knowledge and recommended use across disease states.
• Ability to handle customer inquiries, analyze product applications and diagnose issues related to usage, manufacturing, or failure.
• Strong interpersonal, analytical, training, and communication skills, able to present complex clinical data to non‑scientific audiences.
• Ability to manage multiple time‑constrained projects while meeting internal and external customer needs.
• Demonstrated business acumen applied to clinical support and customer‑facing interactions.
• Adaptability to changing priorities and team collaboration within hospital/lab and local sales settings.
• Compliance with all company policies, deadlines, expense reporting, and inventory management.

• Technical/professional health‑services licensure (RT, RCIS, RN) or bachelor’s degree in health sciences or related field with a minimum of 3 years’ experience in a clinical setting (peripheral and/or cardiology), or equivalent education‑experience combo.
• Minimum of…