Head of Care Navigation; Series Healthtech

Dementia is tough – but it can be easier. Turns out, if you give families the right non-clinical coaching and support, you can avoid 30% of hospitalizations for these patients. And Medicare has recently started paying for that coaching.

Craniometrix launched our care navigation service for dementia patients in July of 2025, hit $4M of ARR, and just raised a $15M Series A.

We are looking for a healthcare operator with experience at an early-stage high-growth startup to lead our fast-growing Care Navigation team.

• Oversee day to day operations and performance of our care navigation, support line, and respite functions.
• Manage recruitment, onboarding, and training of care navigators.
• Build scalable systems and processes to effectively manage the department, its objectives and its team.
• Ensure compliance with all Medicare, federal and state regulations for our programs.
• Work closely with product and engineering teams to build a roadmap for care navigation.
• Scale new models of care for our families including education, peer support and personalized content.

• An experienced healthcare operator with 8+ years of experience and 4+ years of leadership experience.
• Experience managing a remote clinical operations or care delivery function.
• Experience in a fast-paced, high-growth startup.
• Obsessed with delivering high-quality care and building an exceptional place to work.
• Operationally focused but able to look at a problem from multiple perspectives - people, product, compliance, and finance will be part of your day to day.