Case Associate

55 Westchester Square, Bronx, NY 10461, USA

Posted Friday, January 30, 2026 at 5:00 AM

Make a bigger difference

PURPOSE:

The Jewish Board’s Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally affirming, person-centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resiliency of our communities.

POSITION OVERVIEW:

The PROS Case Associate provides program participants with supportive and psychiatric rehabilitation services. The program aims to help each participant achieve a psychiatric rehabilitation goal related to housing, work, education and/or socialization and help participants integrate into the community.

KEY

ESSENTIAL FUNCTIONS:

• Responsible for assessment, service planning and provision of services for assigned caseload, under the supervision of the social worker.
• Meet individually with participants to provide PROS services.
• Recording progress notes for the record and for groups.
• Making appropriate referrals to other agencies as part of discharge plans.
• Planning and facilitating wellness, skills-building and rehabilitation readiness groups, under the supervision of the social worker.
• Participate in program activities aimed at helping individuals reach their goals.
• Provide information, advocacy, support and outreach/engagement services to clients.
• Perform clinically-focused case management activities, including linkage and referrals, coordination of plans between various service providers, and involving family in treatment.
• Provide structure to the client, evaluate and assess usage of independent living skills, and provide guidance in these areas to the client.
• Participate in staff meetings and trainings.
• Prepare material for and participation in treatment conferences. May participate in intake, assessment, discharge and follow-up treatment conferences.
• Communicate in a timely, responsible way with other members of the treatment team for purposes of appropriate client care.
• Other duties as assigned.

CORE COMPETENCIES for the position include:

• Strong clinical direct practice skills and knowledge of evidenced based practices
• Strong communication skills, ability to collaborate well in a multi-disciplinary team

EDUCATIONAL/TRAINING

REQUIRED:

• BA or BSW Degree, with some experience in a community or social service group.
• Experience working with adults who are mentally ill strongly preferred. Good writing skills.

EXPERIENCE REQUIRED/LANGUAGE PREFERENCE:

• Minimum work experience of two years related work experience, preferably working with adults with mental illness.
• General knowledge in job development, and job securing is strongly desired.
• Excellent organizational skills, leadership, team work and communication skills. For vocational focused positions related vocational experience is preferred.

COMPUTER

SKILLS REQUIRED:

• Basic computer skills, including Microsoft Outlook and Word required.

• Experience working in an electronic medical record preferred.

VISUAL AND MANUAL DEXTERITY:

• The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs.

WORK ENVIRONMENT/PHYSICAL EFFORT

• The work environment involves no physical risk or hazardous conditions.

• To perform the essential functions of this job, the candidate is routinely required to sit (90% of the time) and stand (10% of the time)

We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

55 Westchester Square, Bronx, NY 10461, USA