Care Coordinator- NoHo

3 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

This range is provided by Spear Physical Therapy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$18.00/hr - $18.00/hr

Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our No

Ho clinic in Manhattan. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24 hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile.

Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.

• Previous customer service experience
• Someone who is hospitable, welcoming, and team-orientated
• Strong communication skills and ability to multi-task
• A strong attention to detail and willingness to grow
• BA.BS degree preferred, not required

• We know that exceptional patient service can only be achieved when our team is well cared for
• We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:
• One Medical paid membership. Learn more at
• Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program
• Medical, Dental, Vision Benefits, Commuter FSA Plan
• 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation
• Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health
• Commuter FSA Plans – pretax savings plans for travel to & from work
• Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness
• Company Events - Annual Summer Picnic and Holiday Awards Celebration

• Manual dexterity to manipulate office equipment and make written notations
• Ability to use computer keyboard 90% of each workday
• Hearing acuity to communicate over the telephone
• Visual acuity to read information on computer screen
• The ability to sit, stand, walk for extended periods of time
• Occasionally lift 10 pounds floor to waist

Not Applicable

Full-time

Other

Software Development

Referrals increase your chances of interviewing at Spear Physical Therapy by 2x