Billing & Collections Supervisor

Our client, a prestigious global law firm known for its collaborative culture and innovative legal solutions, is seeking a Billing & Collections Supervisor to join the team. This position is hybrid and based in Downtown Manhattan. The company offers excellent benefits, including a generous 401(k) match!

• You have 10+ years of billing and collections experience, primarily within midsize or large law firms
• You bring at least 3 years of experience leading or supervising billing and collections teams
• You collaborate well with attorneys, practice leaders, and finance partners
• Possess strong working knowledge of legal billing systems, ideally 3E Elite
• You are analytical, detail-oriented, and comfortable working with billing and AR data
• You handle confidential client and financial information with discretion
• Flexible during peak billing cycles, including evenings or weekends when needed

• Lead and support billing and collections teams to ensure consistent, high-quality performance
• Oversee billing operations to ensure accuracy, timeliness, and compliance with client agreements
• Monitor receivables and unbilled time, addressing risks to cash flow proactively
• Partner with the Revenue Manager to track performance metrics and financial health
• Prepare and deliver regular billing and AR reports for senior leadership
• Work with attorneys and finance teams to resolve billing questions and disputes
• Maintain billing policies and ensure coverage during high-volume cycles
• Support special projects and cross-functional initiatives

• Invoices are issued accurately, on time, and in compliance with client requirements
• AR cycle times improve while client relationships remain strong
• Leadership has clear visibility into billing and revenue performance
• Attorneys and clients receive responsive, solutions-focused support
• The billing and collections team is engaged, well-trained, and consistently meeting expectations

Salary Range: $160,000 – 175,000 annually, based on experience

Location: New York, NY – Hybrid

Gainor is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Gainor are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.