Endocrine Lab Supervisor

Position Summary

Columbia University Fertility Center seeks a Laboratory Supervisor for Endocrine to join the growing team in our Columbus Circle office in Midtown Manhattan. At Columbia University Fertility, we are driven by a mission to deliver beyond amazing care and foster a culture where kindness, empathy, and excellence are at the heart of everything we do. This is your opportunity to work in an innovative, professional environment where your talent will contribute to improving patients’ lives, and have the chance to work with highly skilled Reproductive Endocrinology physicians, laboratory, and clinical staff.

If you’re passionate about making a meaningful impact while supporting a dynamic and fast-paced executive team, we want you on our team!

The Endocrine Laboratory Supervisor is an experienced, licensed Clinical Laboratory Technologist who oversees the day-to-day operations and maintenance of the endocrine laboratory. Primary responsibilities include working in the endocrine laboratory, processing and analyzing samples, signing off on results, supervising personnel, and maintaining the operational and regulatory requirements of the laboratory. The Supervisor will leverage their thorough knowledge and understanding of quality control and quality assurance to maintain the laboratory and ensure regulatory readiness.

As team lead, the Supervisor will direct, train, and manage a team of Laboratory Assistants and Laboratory Coordinators, establishing a high-performance culture focused on quality, accuracy, consistency, and continuous improvement.

Laboratory Operations and Regulatory Readiness

• Oversees the day-to-day operations and maintenance of the endocrinology laboratory, including directing and assisting with the performance of laboratory procedures, managing a team of laboratory assistants and laboratory coordinators, leading quality monitoring and performance initiatives, and ensuring inspection-readiness and compliance with federal, state, and local laws and guidelines.
• Runs hormone assays. Processes and analyzes blood on STAT and routine samples, such as Estradiol, βhCG, LH, FSH, P4, PRL, TSH, and AMH. Reports on and signs off on results.
• Maintains laboratory standard operations manual, making and documenting all appropriate changes. Ensures that standard operating procedures are followed and take corrective action as needed.
• Oversees maintenance of medical laboratory equipment:
  Establishes quality standards and develops operations, quality, and troubleshooting procedures. Runs new instrument and quality control validation studies.
• Ensures that quality controls, calibration, and instrument preventive maintenance checks are performed and documented as needed.
• Arranges equipment replacement, service, calibrations, and controls in compliance with internal schedule.
• Maintains quality management system for the endocrinology laboratory. Maintains quality results by participating in the hospital quality assurance program, consulting with pathologists, performing proficiency surveys, reviewing quality control and quality assurance programs, making adjustments in policy and procedures, generating reports, and maintaining records.
• Signs off on QC forms. Responsible for SOPs and regulatory readiness as primary contact for NYS DOH CLEP.
• Reviews Proficiency Testing results, performs root-cause analysis of results less than 100%, and reports results to the Laboratory Director.
• Collaborates with Director of Compliance and Regulatory Affairs to ensure inspection-readiness of endocrinology laboratory and compliance with federal and state regulatory guidelines to maintain licensure.
• Ensures that all necessary permits are current and works with management and Director of Compliance and Regulatory Affairs to renew permits as required. Performs corrective action review after NYSDOH inspections and reports out to Laboratory Director.
• Reviews audits and quality indicator worksheets looking for negative trends, reporting to the Laboratory Director.
• Oversees inventory management for the laboratory. Maintains clinical supplies inventory by monitoring stock to determine inventory level, anticipating…