Medical Assistant

Location: East Hills

Job Details

Position Summary

The Medical Assistant (MA) is a key member of the clinical care team, providing high-quality, patient-centered care under the supervision of licensed providers and the office manager. The MA supports clinical operations in a team-based, integrative care environment, ensures efficient patient flow, maintains patient safety, and communicates effectively with patients and staff. All duties are performed in accordance with NYS guidelines.

Key Responsibilities

Clinical & Patient Care

* Prepare exam rooms and equipment; maintain supplies, medications, and vaccines.

* Greet, identify, and escort patients; explain role and procedures.

* Collect and document patient data including vitals, medications, allergies, and chief complaints.

* Perform pre-visit planning and identify gaps in care.

* Assist providers with in-office procedures and diagnostic testing (e.g., EKGs, lab collection).

* Collect, process, and document laboratory specimens; maintain quality control logs.

* Monitor EHR messages, health reminders, and diagnostic testing per provider direction.

* Provide age-appropriate patient education and coordinate referrals, procedures, and prior authorizations.

* Uphold infection control, safety, and aseptic techniques at all times.

Practice Operations

* Support efficient patient flow and clinical operations.

* Maintain equipment, exam rooms, and supply inventory.

* Ensure proper disposal of biohazard and infectious waste.

* Participate in team huddles, staff meetings, and performance improvement initiatives.

* Assist with onboarding and orientation of new staff.

* Perform other duties as assigned.

Post-Visit Duties

* Clean and reset exam rooms.

* Perform CLIA-waived lab testing per NYS and OSHA guidelines.

* Adhere to infection control, safety standards, and emergency procedures.

Qualifications & Skills

* Completion of a NYS-accredited Medical Assistant program preferred

* High School Diploma or GED required.

* Current BCLS certification (AHA, in-person only).

* National MA certification preferred.

* Proficiency in phlebotomy, EHR systems, clinical procedures, and aseptic technique.

* Strong communication, organization, and multitasking skills.