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Program Director

Job in New York, New York County, New York, 10261, USA
Listing for: Services for the UnderServed
Full Time position
Listed on 2026-02-14
Job specializations:
  • Healthcare
    Mental Health, Healthcare Nursing
Salary/Wage Range or Industry Benchmark: 70000 USD Yearly USD 70000.00 YEAR
Job Description & How to Apply Below
Location: New York

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations. Services for the Under Served (S:

US) is hiring a Program Director to support people with Intellectual and Developmental Disabilities to live meaningful lives as determined by the person
. All persons shall live a life with dignity conforming to each personal value system. Our philosophy is for the people we serve to be part of the community, to live fulfilling lives driven by their choices and to be as independent as possible. Our mission is to accomplish this with well‑trained staff, access to quality health care, clinical supports, and a clean and safe home.

Salary:
Minimum $70,000.00 per year – Maximum $70,000.00 per year.

This opportunity is available at our program located at East 34th Street, Brooklyn, NY.

ESSENTIAL DUTIES & RESPONSIBILITIES Person Centered Planning
  • Ensures that a person‑centered focus is used to provide care and support by all staff who work within the residence
  • Ensures a positive climate that promotes respect and dignity for people supported
  • Supports the person’s independence, choice and outcomes
  • Participates in the screening, admission and discharge of people within the residence to ensure a smooth transition of support
  • Promotes participation in activities of meaningful daily living, such as vocation, recreation, spirituality
  • Provides prompt, efficient, and personalized support to meet requirements, requests, and concerns
  • Provides opportunities for people supported to personalize their environment
Leadership
  • Provides leadership and direction for the residence through a combination of activities, including but not limited to observation, mentoring, coaching
  • Maintains all records and systems and ensures staff are properly trained and supported
  • Ensures all staff are trained in all aspects of each person’s life including health protocols, personal choice, and outcomes
  • Leads meetings with all stakeholders to ensure participation for all members of each person’s circle of support
  • Represents the division and organization by participating on DD councils and IAC committees
  • Coaches and mentors all staff under their supervision
  • Understands and applies appropriate techniques for conflict resolution, crisis prevention, intervention and resolution
  • Provides round‑the‑clock responsiveness as part of emergency notifications and assistance
  • Ensures that the program is operating within their established budget
  • Partners with the Human Resources Department in all efforts relevant to hiring, developing and retaining staff
Regulatory
  • Maintains all records in compliance with OPWDD regulations
  • Ensures the observations are completed across all staffing shifts
  • Ensures all health care needs are met and all staff are trained in the needs of the people we support
  • Ensures all Fire Safety Regulations are met
  • Ensures all agency policies and procedures are followed
  • Partners with the Quality Assurance and Quality Improvement team to ensure that all standards relative to the residences are met
Quality Improvement
  • Continually monitors program to look for areas that could improve
  • Ensures that the CARF philosophy is implemented, and re‑assessed accordingly
  • Ensures that the program is continuously requesting feedback from all stakeholders
Benefits Overview

We offer attractive compensation with comprehensive benefits including:
Medical/Dental/Prescription/Vision/Life Insurance; 403(b);
Credit Union; FSAs;
Short‑ and Long‑Term Disability;
Transportation Plan;
Generous Paid Vacations and Holidays #CB.

Qualifications Required

Education and Experience
  • Bachelor’s Degree preferred
  • Experience working with people with IDD
Preferred Qualifications & Skills
  • AMAP; SCIP‑R; CPR & First Aid needed, but not required (S:

    US will provide on‑the‑job training for such certifications)
  • Basic computer skills (e.g., MS Office suite and Windows)
  • Driver’s License preferred
Keywords

Program Director, counselor, Program Manager, residential counselor, direct care counselor, habilitation specialist, human services, social services, social worker, health services, developmental disabilities, mental health behavioral health, OPWDD, SUS.

Equal…
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