Director, CX Strategy – Pharma & Healthcare; HCP/DTC
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-16
Listing for:
BioTalent
Full Time
position Listed on 2026-02-16
Job specializations:
-
Healthcare
-
Pharmaceutical
Job Description & How to Apply Below
Location: New York
A leading healthcare strategy firm seeks a Director of CX Strategy to lead the development of customer-centered strategies across pharmaceutical brands. Candidates should have 6+ years of experience in customer experience design, specifically within a pharma or healthcare agency. Key responsibilities include managing teams and translating data insights into strategic narratives. Strong leadership and presentation skills are essential. This role may consider candidates in major US cities including New York, Boston, and Chicago.
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