EMR System Administrator; Home Care

EMR System Administrator

New Hyde Park, NY

This job is a full-time, in-person position based out of our New Hyde Park, NY corporate office. This is NOT a remote position.

$95,000.00-$ annually

With over 50 years of dedicated service to our communities, Personal Touch has been a trusted provider of home care. Our priority lies in ensuring exemplary patient care while fostering a supportive and empowering workplace culture for all team members. We are currently seeking compassionate and skilled professionals to join our team and continue our legacy of providing personalized and attentive care to patients in the comfort of their own home.

• Employee Recognition Programs:
  We acknowledge and celebrate your contributions.
• Comprehensive
  
  Health Benefits:
  
  We offer an inclusive package with Medical, Dental, Vision, Accident, and Long-Term Disability Coverage to ensure access to quality medical care while promoting overall wellness.
• Generous Paid Time Off:
  We provide generous paid time off to ensure you can recharge and return to work refreshed, leading to greater productivity and job satisfaction. We support a healthy work‑life balance.
• Retirement Benefits:
  We offer a 401k plan to secure your financial future and help you save for retirement.
• Life Insurance:
  We offer company paid life insurance providing peace of mind and financial protection for you and your loved ones.
• Opportunities for Professional Growth and Development:
  Empowering you to thrive and grow.
• Employee Assistance Program:
  Supporting the well‑being of you and your family.
• Perks Program:
  Exclusive deals and offers on products, services, and experiences you need and love.

The System Administrator is responsible for managing and maintaining the organization’s Electronic Medical Records (EMR) system and supporting other healthcare-related software applications. This role ensures the stability, security, and optimization of the EMR platform while providing technical support, troubleshooting issues, and ensuring compliance with HIPAA and other healthcare regulations. The ideal candidate has experience in healthcare IT, EMR administration, and database management to support the operational needs of a home health care company.

• Serve as the primary administrator for the organization’s Electronic Medical Records (EMR) system.
• Configure, maintain, test, and optimize the EMR platform to support clinical and administrative workflows.
• Provide technical support and training to end‑users, including clinicians, administrative staff, and leadership.
• Troubleshoot and resolve EMR‑related issues in collaboration with vendors and IT support teams.
• Manage user roles, access permissions, and data security within the EMR system.
• Ensure system updates, patches, and enhancements are applied with minimal disruption to operations.

• Support and maintain healthcare‑related software applications integrated with the EMR system.
• Assist in managing databases related to patient records, billing, and reporting.
• Work with vendors and internal teams to implement software enhancements and integrations.
• Develop and maintain documentation for system configurations, workflows, and troubleshooting guides.

• Ensure data integrity, confidentiality, and availability by maintaining compliance with HIPAA, HITECH, and other healthcare IT regulations.
• Monitor access controls, system permissions, and audit logs to safeguard patient data.
• Assist with incident response planning and data recovery procedures to protect critical information.

• Identify opportunities for automation, system enhancements, and workflow optimizations within the EMR and healthcare applications.
• Collaborate with clinical, billing, and administrative teams to improve technology adoption and user experience.
• Provide insights and recommendations for software investments, upgrades, and resource allocation.

• Bachelor’s degree in Information Technology, Healthcare Informatics, Computer Science, or a related field (equivalent…