Case Assistant

For nearly 150 years, The Jewish Board has been delivering innovative, best-in‑class mental and behavioral health services. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of over 45,000 New Yorkers each year.

LOCATION
1526 Grand Concourse
The Bronx, NY 10457, US

PURPOSE:

The Jewish Board’s Community Behavioral Health treatment programs provide compassionate, high quality, evidence‑based services to individuals and families in the communities we serve. Our staff use a culturally competent, person‑centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities.

POSITION OVERVIEW:

The PROS Vocational Specialist carries out the services of the supported employment program by assisting participants in obtaining and maintaining competitive employment in integrated job settings. The services are provided using the Individual Placement and Support (IPS) model, which emphasizes the individual’s choice without requiring prerequisites or “readiness”.

• Communicate and educate consumers, families, colleagues and community partners about the principles and procedures of supported employment.
• Conduct initial and on‑going vocational assessments, identifying consumers’ interests, strengths, skills, abilities, and unique set of challenges toward the goal of matching them with jobs.
• Assist consumers in job development, job match, networking and job search activities directed toward positions that are consistent with their needs and interests.
• Help consumers obtain competitive employment in integrated job settings.
• Provide individualized follow‑along services in the community to assist consumers in sustaining employment.
• Develop jobs in the community; reach out to and engage potential employers.
• Provide education and support to employers, as agreed upon by the consumer, which may include negotiating job accommodations and follow‑along contact with the employer.
• Provide services to consumers individually and in groups.
• Provide outreach services as necessary to consumers when they appear to disengage from services.
• Participate as part of the PROS service delivery team to coordinate and integrate vocational services into recovery and rehabilitation services.
• Complete all necessary paperwork.
• Track and analyze supported employment outcomes.
• Other duties as assigned.

• Related social services and/or job development experience
• GED/HS Diploma
• Basic computer skills
• Prior experience with electronic health records
• Spanish speaking

• Use of an Electronic Health Record (EHR)
• Use of Outlook and related Microsoft Office applications

• The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs
• Manual dexterity and hand‑eye coordination to travel independently using public transportation

• The majority of services are provided in the community, with less time spent in office‑based work
• While the offices of the Jewish Board are accessible in accordance with the ADA, the sites to which staff may need to travel may or may not be
• To perform the essential functions of this job the candidate must be able to travel within New York City carrying equipment such as a notebook, forms, laptop, mobile hotspot and cell phone weighing up to approximately 10 pounds.
• To perform the essential functions of this job, the candidate is routinely required to sit (60% of the time) and stand (20% of the time), and travel to and from appointments using public or private transportation options (20% of the time).
• Risks/hazards associated with the position are those which may be encountered traveling around New York City.

We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran…