Associate Patient Care Coordinator

Location: Cedarhurst

Optum NY/NJ, is seeking a  
** Associate Patient Care Coordinator
** to join our team in  
** Cedarhurst, NY** . Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and erience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country.

Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while  
** Caring. Connecting. Growing together.*
* ** Optum Pediatrics Cedarhurst,
** part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Associate Patient Care Coordinator to join our team. The  
** Associate Patient Care Coordinator
** is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

*
* Schedule:

** This is a 37.5-hour work week,  Monday through Friday from 8:30 am to 5:00 pm  The schedule will be determined by the hiring manager upon hire.

*
* Location:

** 571 Chestnut Street, Cedarhurst, NY 11516

*
* Primary Responsibilities:

*
* + Greets patients as they arrive and manage appropriate standard wait times

+ Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents

+ Collects co-payments, co-insurance, and deductibles and issues receipts

+ Check In and Check Out patients

+ Processes walk-in patients and visitors

+ Answers phones and schedules appointments

+ Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed

+ Manages medical records (maintains, files/scans, prepares for schedule)

+ Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc

+ Establish and maintain effective working relationships with patients, employees, and the public

+ Ability to cover other offices if needed.

+ Ability to be cross trained as a MA (medical assistant)

+ Performs all other related duties as assigned

** What are the reasons to consider working for United Health Group?  Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:*
* + Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account

+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

+ 401(k) Savings Plan, Employee Stock Purchase Plan

+

Education Reimbursement

+ Employee Discounts

+ Employee Assistance Program

+ Employee Referral Bonus Program

+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

More information can be downloaded at:  (Use the "Apply for this Job" box below)./uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

*
* Required Qualifications:

*
* + High School Diploma/GED (or higher)

+ 1+ years of customer service or healthcare related experience

+ Ability to cover other offices if needed

+ Ability to be cross trained as an MA

+ Ability to work 37.5-hour work week

+ Monday through Friday 8:30 am to 5:00 pm

*
* Preferred Qualifications:

*
* + 1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records

+ Experience working with an electronic health record (EPIC)

+ Knowledge of Medical terms

+ Bilingual (English/Spanish)

*
* Soft Skills:

*
* + Ability to work independently and maintain good judgment and accountability

+ Demonstrated ability to work well with health care providers

+ Strong organizational and time management skills

+ Ability to multi-task and prioritize tasks to meet all deadlines

+ Ability to be empathetic and kind towards patients

+ Ability to work well under pressure in a fast-paced environment

+ Excellent verbal and written communication skills; ability to speak…