Patient Representative - Riverhead

About Sun River Health

Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non‑Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County.

We are seeking a full‑time Patient Representative/Front Desk Receptionist to join our Riverhead, NY site. The representative plays an integral role in the medical care team as the access point for patients to receive care, providing patient‑centered service and facilitating patient access to services in a pleasant, knowledgeable, efficient manner. All aspects of the registration and appointment process for patients will be your responsibility, in compliance with systems and job‑specific standards.

• Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
• Communicate effectively with team members and patients about all aspects of service.
• Handle telephone and mail contact with patients.
• Schedule appointments, collect fees, and explain services and charges for patient services.
• Distribute materials to patients, including patient satisfaction cards and patient rights.
• Verify all insurance and set fees based on the sliding‑scale fee schedule.

Minimum Education Requirement: High School diploma/GED

Minimum Work‑Related

Experience:

2–4 years

Required Specialized Skills & Knowledge: Bilingual in both English and Spanish (orally and written)

Pay: $20.00 – $23.00 per hour

Job Type: Full Time

Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non‑disqualifying physical or mental handicap or disability in each aspect of the human resources function.

Americans with Disabilities Act:
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization will determine reasonable accommodation on a case‑by‑case basis in accordance with applicable law.

Relation to Mission:
The mission of Sun River Health is to increase access to comprehensive primary and preventive health care and to improve the health status of our community, especially for the underserved and vulnerable.