Director, Program Management

Job Description

Directs, plans, implements and evaluates a portfolio of value-based programs. Develops programs that provide increased services to clinical and non-clinical stakeholders. Develops and implements departmental policies and procedures. Builds and maintains relationships with key stakeholders in order to facilitate a common vision for patient movement and placement within the health system.

• Leads a Program Management group by communicating with and developing staff members, and building consensus for programs and goals that support a business, function or geographic area.
• Develops and articulates a short-term strategic vision for areas of responsibility.
• Recommends, implements and adheres to approved operating goals, objectives and budget; and reports operational performance, justification and/or corrective action.
• Ensures optimization of workflows and processes in order to achieve measured standards and continuously improve staff, system performance and quality.
• Collaborates with management in program development, problem resolution, and strategic planning/implementation.
• Works across multi discipline service lines to optimize and standardize operational, financial and clinical workflows, information management and critical time sensitive clinical timelines to reduce variation, and improve patient outcomes.
• Builds and maintains productive intra-departmental work relationships to optimize operations; and provides information on available program services.
• Selects, develops, manages and evaluates the performance of staff.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

• Bachelor's Degree required, or equivalent combination of education and related experience.
• 8-12 years of relevant experience and 7+ years of leadership / management experience, required.
• EPIC & EHR experience PREFERRED
• Behavioral Health experience PREFERRED

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).