Director, Continuous Improvement
Listed on 2026-03-02
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Healthcare
Healthcare Management, Healthcare Administration
We’re in relentless pursuit of breakthroughs that change patients’ lives. We innovate every day to make the world a healthier place.
To fully realize Pfizer’s purpose – Breakthroughs that change patients’ lives – we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
Pfizer Research & Development serves as the beating heart of Pfizer's trailblazing product pipeline, the essence of our mission to bring life-changing medicines to the world.
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues.
This is a leadership position in Clinical Immunoassays & Diagnostics (CID) within Pfizer Vaccine Research and Development (VRD). Reporting to the Head of CID Operations, the position will apply a diverse skill set to design, implement, and lead programs to optimize quality, compliance, training, and operational efficiency in the execution of CID’s core function: validation of high-throughput clinical assays and their use for sample analysis supporting key readouts for Pfizer’s vaccine clinical trials.
This leader will foster a culture of continuous improvement and identify tools, technology, and business processes to achieve improved operations.
This is a leadership position in Clinical Immunoassays & Diagnostics (CID) within Pfizer Vaccine Research and Development (VRD). Reporting to the Head of CID Operations, the position will apply a diverse skill set to design, implement, and lead programs to optimize quality, compliance, training, and operational efficiency in the execution of CID’s core function: validation of high-throughput clinical assays and their use for sample analysis supporting key readouts for Pfizer’s vaccine clinical trials.
This leader will foster a culture of continuous improvement and identify tools, technology, and business processes to achieve improved operations.
- Director of Continuous Improvement will work with CID’s functional leaders and their teams to identify opportunities for operational improvements; providing solutions and leading the implementation of such solutions to solve business challenges
- Lead change management of continuous improvement initiatives and programs
- Ensure CID colleagues are compliant with training programs; liaise with VRD’s Quality & Compliance organization to ensure robust training program for all colleagues
- Proactively identify opportunity to deploy internal and external resources for robust and sustained manager training program for CID managers
- Partner/collaborate with PX and site onboarding team to create synergies and establish CID-specific onboarding program that complements VRD and Pfizer onboarding programs
- Ensure framework elements are in place to enable cross-functional ownership, actively manage change, and develop metric-based assessments of CID’s operational productivity and efficiency
- Collaborate with other CID Leadership, in change management for rollout of new programs and business processes within CID; drive continuous improvement activities within CID operations; help foster climate of change
- Leads special projects and high-profile initiatives both within CID and cross-functionally within VRD ensuring operational execution of such programs
- Seeks and develops new tools and technology for driving CID operations ensuring ongoing success supporting expanding vaccine portfolio
- Quality:
Ensure that Pfizer's values are reflected on a continuous basis in day-to-day job functions.
- Bachelor’s degree in one of the disciplines relating to drug development, business management, or organizational effectiveness
- 8+ years of experience in healthcare, pharmaceutical, diagnostics, or clinical laboratory industries
- Strong experience with successful business processes improvements
- Strong business acumen enabling successful articulation of linkage between business decisions and business objectives.
- Strong project management, change agility and problem-solving capabilities.
- Advanced Degree is desirable
- Demonstrated excellence in…
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