Therapies Guide

ABOUT BATHHOUSE

Bathhouse is a home for people to look, feel, and perform their very best. Guests utilize our amenities — thermal pools, saunas, steam rooms — in a sleek, modern, and socially engaging atmosphere. We offer best‑in‑class massages and scrubs that are protocol‑driven treatments delivered by an elite team of practitioners. Anybody with a body can benefit from a Bathhouse service.

We focus on functionality over preciousness and recovery over relaxation—the "anti‑spa" spa experience. We are industry rebels. Join us.

The Therapies Guide is responsible for delivering a seamless and elevated guest experience within the Therapies space. Stationed at the base of the stairs leading to massage rooms, this role serves as the primary point of contact for all therapy‑related flow and guest coordination.

The Therapies Guide ensures guests are properly checked in, informed, and confidently directed to their services while maintaining a calm, organized, and hospitality‑driven presence. This role is similar to a Front Guide but is exclusively focused on massage and therapy operations, supporting both guest experience and operational efficiency.

• Greet all guests warmly and professionally as they arrive for their massage treatment
• Coordinate with Guides at the front to make sure all guests are checked in to their appointments in a timely manner
• Walk guests through the therapy process, including what to expect and where to go
• Answer questions related to massages, enhancements, and policies
• Manage guest flow entering and exiting the Therapies space