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Clinical Informatics Specialist

Job in Vestal, Broome County, New York, 13850, USA
Listing for: United Health Services
Full Time position
Listed on 2026-06-15
Job specializations:
  • Healthcare
    Health Informatics, Healthcare Management
Job Description & How to Apply Below
Location: Vestal

Job Responsibilities:
  • Serves as a clinical expert, resource, and liaison between the IT team and clinical operations teams.

  • Meets with nursing preceptors and new clinical hires to promote comprehensive understanding and requirements for clinical documentation.

  • Provides initial at the elbow support for new UHS providers and nursing/clinical staff.

  • Assists with basic provider personalization (order favorites, view configuration, smart phrase development).

  • Participates as the clinical lead in technical dress rehearsals and go live support for nursing staff and/ providers.

  • Conducts clinical rounding in the inpatient setting for operational support on a routine and as needed basis.

  • Assists clinical end‐users with workflows to promote clinical efficiency, quality, user satisfaction, optimal revenue, and patient safety.

  • Identify technical/EMR issues. Collaborates with informatics team, IT, and/or Epic analysts for resolution. Submits Cherwell tickets as needed.

  • Participates in monitoring Epic clinical reports (including:
    Barcode Compliance Medication Administration, Open Encounters, Incomplete Blood Administration, Notes without charges, and Required Documentation). Participates with troubleshooting decreased compliance root cause(s) for possible resolutions and improvements.

  • Participates in improving clinical efficiencies through workflow assessments, monitoring and drill down of appropriate system reports.

  • Participates as a resource during regulatory visits as requested. Collaborates with IT, Epic analysts, and informatics team for problem‐solving non‐compliant clinical issues.

  • Participates in identifying IT/EMR root cause(s) and improvement plans for clinically related patient safety events.

  • Participates in IT technical and Epic application team/focus groups.

  • Participates in Epic application testing as a clinical expert for optimal workflows and regulatory compliance.

  • Evaluates current and emerging technologies as the clinical expert to ensure strategy implementation promotes viable cost, safety, and quality patient outcomes.

  • Participates in prioritizing planned Epic optimizations as a clinical expert.

  • Participates in operational work groups/committees (including: advisories, quality/safety, clinical education, and emergency management).

  • Participates in new clinical device testing and implementation.

  • Establishes collaborative relationships with other members of the health care team for effective and efficient interdisciplinary care.

  • Collaborates with informatics team for clinical rounding findings, team strategies and goals.

Position

Qualifications:

Minimum

Required:

  • Bachelor's degree in nursing or relevant clinical field.

  • Five years of clinical experience in the inpatient or ambulatory care setting.

  • One Epic certification within one year of hire.

Preferred:

  • Master's degree in clinical informatics.

  • Four or more years in clinical informatics related experience

  • Epic experience & certifications

  • National certification in clinical informatics.

Work Environment

  • Work is performed in a combination of office, remote, and inpatient hospital settings. All UHS environments are heated/cooled and may require close contact with other employees and patients.

Age of Patients Served

  • All Age Groups

HIPAA Roles‐Based Access to Patient Information

  • Level 4 production access ‐ Access to all patient information for auditing and troubleshooting purposes.
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