Surgical Coordinator

Surgical Coordinator – Responsibilities

• Coordinates and schedules surgeries, follow-up appointments as designated by physicians.
• Interacts with patients, physicians and other staff both within the clinic and at outside facilities providing accurate, timely and responsive information.
• Coordinates processes and routes all paperwork as required to meet physician and facility requirements.
• Ensures efficient telephone communication.
• Documents work processes as required.
• Follows all written protocols and procedures of the clinic.
• Demonstrates courtesy and helpfulness toward patients and their families.
• Must be able to recognize and respond appropriately to urgent/emergent situations per protocols.
• Establishes and maintains effective working relationships with physicians, staff, and management.
• Books surgeries based on physician volume maintaining appropriate standard turn-around times.
• Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals.
• Follows established surgery center/hospital precautions and procedures in the performance of all job duties to ensure a safe work environment.
• Adheres to policies regarding safety, confidentiality and HIPAA guidelines.

• High School Diploma or Equivalent (GED).
• 2 years of working experience in the medical field or customer service.
• Healthcare experience a plus.
• Knowledge of insurance requirements and medical terminology preferred.
• Minimum 1-2 years scheduling experience.
• Experience with ECW strongly preferred.
• Bilingual (Spanish / English) is a plus but not a requirement.
• Superb communication skills (written, oral, and listening).
• Must be able to maintain professionalism and a positive attitude.

ESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER