Patient Representative - St. Ann's

Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non‑Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County.

Location:

St. Ann's - Bronx, NY

We are seeking a Full Time Patient Representative/Front Desk Receptionist to join our team. The role involves providing patient‑centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner, communicating with a diverse population using well‑developed interpersonal skills. This staff member will be responsible for all aspects of the registration and appointment process for patients and will play an integral role in the medical care team as the access point for patients to receive care.

The staff member will perform job duties in compliance with systems and job specific standards.

• Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
• Communicate effectively with team members and patients regarding all aspects of service.
• Responsible for telephone and mail contact with patients.
• Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services.
• Distribute materials to patients, including patient satisfaction cards, patient rights and other appropriate materials.
• Verify all insurance and set fees based on the sliding scale fee.

Minimum Education Requirement:
High School diploma/GED

Minimum Work-Related

Experience:

2-4 years

Preferred Specialized Skills & Knowledge:
Bilingual in both English and Spanish (orally and written)

Job Type: Full Time

Pay: $20.00 - $23.13 per hour