Case Assistant

For nearly 150 years, The Jewish Board has been delivering innovative, best‑in‑class mental and behavioral health services. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of over 45,000 New Yorkers each year.

Location: 1526 Grand Concourse, The Bronx, NY 10457, US

Purpose: The Jewish Board’s Community Behavioral Health treatment programs provide compassionate, high quality, evidence‑based services to individuals and families in the communities we serve. Our staff use a culturally competent, person‑centered approach to help individuals and families develop skills and resources to improve overall functioning, instill hope, and strengthen resilience. Our programs work closely with community partners to address health disparities in our neighborhoods while celebrating the strengths of our communities.

Position Overview: The PROS Vocational Specialist carries out the services of the supported employment program by assisting participants in obtaining and maintaining competitive employment in integrated job settings. The services are provided using the Individual Placement and Support (IPS) model, which emphasizes the individual’s choice without requiring prerequisites or “readiness”.

Key

Essential Functions:

• Communicate and educate consumers, families, colleagues and community partners about the principles and procedures of supported employment.
• Conduct initial and ongoing vocational assessments, identifying consumers’ interests, strengths, skills, abilities and unique challenges to match them with jobs.
• Assist consumers in job development, job match, networking, and job search activities directed toward positions consistent with their needs and interests.
• Help consumers obtain competitive employment in integrated job settings.
• Provide individualized follow‑along services in the community to assist consumers in sustaining employment.
• Develop jobs in the community; reach out to and engage potential employers.
• Provide education and support to employers, as agreed by the consumer, which may include negotiating job accommodations and maintaining contact with the employer.
• Provide services to consumers individually and in groups.
• Provide outreach services as necessary to consumers when they appear to disengage from services.
• Participate as part of the PROS service delivery team to coordinate and integrate vocational services into recovery and rehabilitation services.
• Complete all necessary paperwork.
• Track and analyze supported employment outcomes.
• Other duties as assigned.

Experience / Education Preferred:

• Related social services and/or job development experience.
• GED/HS Diploma.
• Basic computer skills.
• Prior experience with electronic health records.
• Spanish speaking.

Computer

Skills Required:

• Use of an Electronic Health Record (EHR).
• Use of Outlook and related Microsoft Office Applications.

Visual and Manual Dexterity:

• Ability to read paper and electronic documents and perform significant data entry into various computer programs.
• Manual dexterity and hand‑eye coordination to travel independently using public transportation.

Work Environment / Physical Effort:

• The majority of services are provided in the community, with less time spent in office‑based work.
• While the offices of the Jewish Board are accessible in accordance with the ADA, the sites to which staff may need to travel may or may not be.
• To perform the essential functions of this job, the candidate must be able to travel within New York City carrying equipment such as a notebook, forms, laptop, mobile hotspot and cell phone weighing up to approximately 10 pounds.
• To perform the essential functions, the candidate is routinely required to sit (60 % of the time), stand (20 % of the time), and travel to and from appointments using public or private transportation options (20 % of the time).
• Risks/hazards associated with the position are those which may be encountered traveling around New York City.

We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

Our Values help guide us in everything we do, from our relationships with fellow staff to the clients and communities we serve.

Treat every person with dignity.

We act with respect and caring towards our clients, colleagues, and communities.

We strive to be outstanding.

We are exceptional professionals in all that we do.

Embrace each other’s differences.

We create a fair and inclusive environment for all.

Engage individuals and families as our partners.

We heal our communities one person at a time through thoughtful collaboration.