Optometrist-West Nyack, NY- LensCrafters at Palisades Center

GENERAL FUNCTION

The Associate Optometrist is a leader in the organization, delivering the brand promise, experience, and the organization’s key results through collaboration and teamwork. They ensure all patients receive the highest quality optometric care by performing clinical protocols while maximizing results and practice growth through strong partnership with the MOD, SMM, and the team. The Associate Optometrist delivers key performance indicators and serves as a leading ambassador of the brand inside and outside the organization, driven by passion and high standards to always go above and beyond.

• Ensures executional excellence & winning results in partnership with the MOD and store team.
• Demonstrates commitment to exceed results through strong competency in KPI management & high accountability.
• Ensures brand is known as the leading optical provider within the community.
• Operates as a successful stakeholder to all leaders within the organization & local market.
• Places the patient/customer first & delivers excellent service.
• Strives to exceed expectations on all KPIs.
• Conveys a commitment to providing unsurpassed patient service through ensuring staff performs the following service process steps:
  • Address all patients/customers visual lifestyle needs
  • Make eyewear recommendations based on patients/customers’ needs
  • Explain each step of the eye exam; listen carefully to patients/customers
  • Utilize available tools & visual aids to summarize & ensure patients understand each aspect of their vision, eye health, & overall well-being
  • Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam
  • Conduct all services in accordance with protocol & accepted standards of care.
• Ensures all patients receive accurate diagnosis & appropriate recommendations.
• Establishes a positive doctor/patient relationship.
• Utilizes & leverages effectively all technology to deliver unsurpassed patient/customer experiences.
• Ensures office systems are maintained.
• Maintains state licensure in good standing & practices to the full scope of that license, responsible for maintaining continuing education requirements.
• Provides effective training & guidance to team members using company-provided programs.
• Delivers clear, motivating & constructive feedback in a timely manner to all associates.
• Creates a positive culture linked to the corporate culture; identifies what motivates each individual & directs conversations & actions appropriately.
• Encourages associate decision making at the level closest to the patient.
• Maximizes partnerships through leadership, participation & involvement.
• Takes pride in the appearance of the office.
• Maintains safe working environment for all associates/patients.
• Leads by example.

• Doctor of Optometry
• Commitment to quality patient care
• Knowledge of current optometric theory & technology
• Strong communicator & listener
• Problem solving ability
• Solid organization skills

Pay Range:

This posting is an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. Additionally, you may be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

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