Clinical Manager Residential

Job Summary

The Clinical Manager Residential ensures the delivery of quality clinical services to youth and their families by providing clinical guidance and supervision to program staff. This role oversees the efficiency and effectiveness of the day-to-day clinical operations of the program, including hiring, training, clinical oversight, regulatory compliance, and safety of youth, families, and staff. This role, in partnership with program leadership, also participates in utilization management.

• Ensure a trauma informed approach for staff, youth, and families, including oversight for the clinical content of treatment plans.
• Facilitate decision making processes, including the involvement of applicable stakeholders to develop and implement evidence-based programs that achieve clinical, organization, and funder objectives.
• Collaborate with an interdisciplinary team in the provision of high-quality evidence-based, clinical services to youth and their families.
• Develop, implement, and maintain systems of accountability to facilitate the integration of services; coach and mentor the team to implement and maintain these systems.
• Coordinate youth, family, and systems information in collaboration with Service Integration.
• Communicate regularly with funder(s) and oversight agencies, as required, to maintain and leverage positive and effective relationships.
• Manage and follow-up on internal and external emergency situations.
• Maintain in-depth knowledge about the services and activities of the area of responsibility.
• Develop, maintain, and update all required documentation for regulatory compliance and in alignment with agency protocols in a timely manner.
• Assist in development of and adhere to the established program budget.
• On call rotation responsibilities.
• While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.

• Leadership:
  Communicates supports and links Hillside mission, vision, values, goals, and strategies to everyday work and establishes clear, meaningful, challenging, and attainable objectives and expectations that are aligned with those of the organization.
• Management:
  Aligns the right work with the right people; delegates tasks according to people’s strengths and interests. Ensures staff has the skills and resources to be successful. Provides staff with coaching, training and opportunities for growth to improve their skills. Treats staff fairly and consistently. Shares accountability when delegating and involves staff in setting their performance goals.
• Governance:
  Ensures Hillside policies, procedures and all applicable governmental laws/regulations/guidelines are followed. Makes decisions and has authority to implement decisions in conjunction with the leadership structure of the given area of responsibility.

• Master’s degree required
• Minimum 5 years of clinical experience post Master’s degree required
• Minimum 3 years of leadership experience required

• Active, unrestricted license in NYS required for one of the following:
  • Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Psychologist, Licensed Mental Health Counselor (LMHC), or Licensed Creative Arts Therapist (LCAT)
• Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.
• Ability and willingness to travel.
• CPR certification required or obtained within 60 days of hire.

In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships and Optimizes Decision Making, Builds Talent and Engagement, Manages Change and Fosters Accountability & Results, the following occupational competencies must be demonstrated:

• Demonstrate a thorough knowledge of services provided both by the Agency and by external service providers and maintain contacts as needed in order to efficiently access care for clients.
• Well-developed skills as an advocate for…