Senior Product Manager, Billing & Payments

Senior Product Manager, Billing & Payments

Job type:
Full Time
· Department:
Product Management
· Work type:
Hybrid
· USD ,000 / year

New York, New York, United States

We're building infrastructure for modern healthcare delivery.

Traditional healthcare is plagued with outdated, monolithic EHRs designed to maximize billing outcomes. Patient outcomes and provider experiences have been afterthoughts, as these systems have bolted on non-API-first solutions. None of this is built for how clinically excellent healthcare is actually delivered—longitudinally and collaboratively, with the patient at the center.

Healthie is the world's leading API-first, ONC-Certified EHR for healthcare delivery outside of the hospital. We provide the powerful infrastructure every scaling organization needs—EHR, scheduling, patient engagement, billing, and more—all accessible via modern APIs and a white-labeled UI. Our platform makes it simple for organizations of any size to launch, customize, and scale their care delivery models without reinventing the wheel.

Today, over 2 billion API calls are made to Healthie every month, as thousands of organizations—working with more than 21 million patients in total—rely on Healthie to deliver clinically excellent healthcare in over 35 specialties, from preventative medicine to complex chronic care management.

We believe in the power of technology to improve access to healthcare—and we're building the rails that make this a reality. We work fast and with quality because we provide business-critical, healthcare-critical software that clinicians and patients need for a better healthcare system. We're customer-obsessed, operate with lightning-fast processes and responses, make our product roadmap public so customers can see what we're building, and remain relentlessly focused on how care gets delivered.

Healthie is backed by leading investors, and while we've raised $42M to date, more importantly, we operate with fiscal responsibility and have been profitable for more than half of our time as a company.

Learn more at

Healthie is hiring a Senior Product Manager to own billing, what patients and practices actually see: invoices, statements, balances, payments, and refunds, and the ledger truth underneath them.

Legacy EHRs were built to maximize what could be billed, and care bent around that. We are building the opposite: billing that serves care delivery, where every dollar can be explained to the practice that earned it and the patient asked to pay it. It is also where our customers feel the difference between software that records what happened and software that does the work.

We are making a deliberate, funded bet here: a practice should be able to complete the entire financial life cycle of a visit, from confirming coverage before the patient arrives to collecting the final dollar, without ever leaving Healthie.

That bet is large enough that we have split it across two squads, along a line that will hold for many years. One owns the money we have to collect from insurers  other, this role, owns the money we control and have to explain to a human. Those turn out to be two different disciplines, and each deserves its own team.

You own the question "does everyone know what they owe, and can they act on it?" A patient should never receive a bill they cannot understand, and should be able to pay it in a couple of taps. A biller should reconcile an account in minutes and answer any question a patient asks on the phone without opening four screens. A practice owner should always know their cash position.

None of that is reliably true today, anywhere in this market. Get it right and Healthie becomes the system practices run their money on, and every organization…