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Shift supervisor, Healthcare

Job in Jamaica, Queens County, New York, 11433, USA
Listing for: Services for the UnderServed (SUS)
Full Time position
Listed on 2026-08-05
Job specializations:
  • Healthcare
    Community Health
  • Management
Salary/Wage Range or Industry Benchmark: 23 USD Hourly USD 23.00 HOUR
Job Description & How to Apply Below
Location: Jamaica

Shift Supervisor

This opportunity is available at our program located on Pinegrove Street in Jamaica. The salary for this position:
Minimum Salary: $23.00/hr, Maximum Salary: $23.00/hr.

The Shift Supervisor is responsible for ensuring that people supported have the support and resources necessary to live meaningful lives, and that they align with their needs and aspirations within their respective program and communities. He/she/they will monitor and ensure active adherence to the all plans for each person supported with intellectual/developmental disabilities. The Shift Supervisor will ensure proper supports are in place and necessary resources are made available to Direct Support Professionals to ensure proper adherence to person supported scheduled of activities.

The Shift Supervisor serves as a role model to staff and people supported and will help to develop best practices to support both the person supported and Direct Support Professional. This opportunity is available at our program located on Pine Grove Street in Queens, NY.

Essential Duties & Responsibilities:

  • Person Centered Planning
    • Ensures that a person-centered focus is used to provide care and support by all staff who work within the program actively seeking out different approaches.
    • Promotes the independence and self-determination of individuals, utilizing person-centered practices that focus on the individuals' strengths and preferences while simultaneously addressing their needs.
    • Promotes participation in activities of meaningful daily living, such as vocation, recreation, volunteerism, engagement.
    • Ensures a positive climate that promotes respect and dignity for people supported.
    • Provides opportunities for people support to personalize their environment, schedule and experiences in program.
    • Supports the person's independence, choice and outcomes.
  • Provides prompt, efficient, and personalized support to meet requirements, requests, and concerns.
  • Regulatory
    • Provide habilitation services to each client as prescribed in their service plans (CFA, Individual Service plan, Habilitation plan).
    • Responsible for overall functioning of the facility during the absence of the Program Director.
    • In the absence of the Program Director, supervises and instructs all Direct Support Professionals on shift.
    • Responsible for people supported and agency funds and expenditures during shift (petty cash, recreation etc.).
    • Ensures coverage of a shift when a Direct Support Professional is absent.
    • Acts as a functioning member of the staff, meeting the needs of the people supported.
    • Responsible for the physical condition of the program including agency vehicles; ensuring that they are maintained in a safe and sanitary condition.
    • Participates in staff meetings, supervisors' workshops, interdisciplinary team (IDT) and committee meetings.
    • Channels approved information pertaining to staff and agency to Program Specialists.
    • Provides supervisory counseling and discipline to Direct Support Professionals as necessary.
    • Identifies facility needs and makes the relevant staff aware.
    • Ensure optimal utilization of the resources available in order to achieve efficiencies.
  • Quality Improvement
    • Carries out policies and procedures of SUS, in accordance with OPWDD and other funding sources.
    • Reports all incidents, ensuring consistent adherence to OPWDD and agency policies.
    • Assesses and monitors staff productivity on an ongoing basis.
    • Responds appropriately to community, family and agency contacts.
    • Maintains, develops and supports the person support to staff assignment.
    • Meets with Program Director on a regular basis to discuss pertinent shift and Direct Support Professional's issues and successes.
    • Monitors Direct Support Professional's time sheets on an as-needed basis.
    • Ensure fire drill completion on shift.

Qualifications:

• HS Diploma or GED required, Associates Degree preferred

• One year's experience providing direct services to developmentally disabled persons preferred

• Preferred

Certifications:

AMAP, SCIP-R, CPR & First Aid

S:

US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity,…

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