Centralized Scheduler

Centralized Scheduler

Are you a compassionate and skilled Medical Assistant looking to be part of a dynamic healthcare team? A leading medical facility in Mount Kisco is searching for a dedicated Centralized Scheduler.

Key Responsibilities:

• Scheduling:
  Accurately schedule patient appointments, procedures, and surgeries based on provider availability, patient needs, and departmental protocols.
• Utilize electronic health record (EHR) systems and scheduling software to manage appointments and maintain accurate records.
• Coordinate schedules for multiple departments and resources, ensuring efficient utilization.
• Handle incoming and outgoing calls to facilitate patient needs and answer inquiries related to scheduling.
• Patient Information:
  Obtain and verify patient information, including insurance details and medical history, for scheduling purposes.
• Update patient information in the EHR system accurately and efficiently.
• Communicate with patients regarding appointment details, including confirmations, cancellations, and changes.
• Customer Service:
  Provide excellent customer service to patients and staff, addressing inquiries and resolving issues related to scheduling.
• Maintain a professional and courteous demeanor in all interactions.
• Follow practice protocols regarding approval for exceptions/add-ons.
• Administrative Tasks:
  Maintain accurate and organized records of patient appointments and schedules.
• Prepare reports and documentation as needed.
• Follow established protocols for scheduling and the collection of financial information.
• Direct patients to the patient portal to update or complete necessary patient forms.
• Address patient portal tasks according to practice protocols.
• Other Duties:
  May assist with other administrative tasks as needed.
• May act as a clinical resource for clerical staff.

Shift: Monday to Friday | 8:00 AM – 5:30 PM

Why Apply?

• $21 per hour – Competitive pay!
• Consistent Schedule – Monday to Friday, 8:00 AM – 5:30 PM
• Work with top healthcare professionals in a fast-paced, rewarding environment
• Locations available – Mt Kisco

Who Can Apply?

• High School Diploma or GED required
• Administrative Certification OR relevant experience
• BLS Certification (or willingness to obtain within 90 days of hire)
• Ability to work in a fast-paced healthcare environment
• Experience with EHR (Epic preferred) is a plus!
• Bilingual is an advantage

Ready to take the next step in your medical setting career? Apply today!