Medical Front Desk Receptionist

At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities. Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.

• Be responsible for the daily opening and closing procedures of the office
• Welcome all patients and visitors by greeting them in a pleasant, professional manner
• Assist in comforting patients and maintaining reception area
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments
• Collect co pays and balance total finances of the office on a daily basis
• Assist patients with the completion of all necessary forms and documentation
• Build and maintain patient records through the use of the practice EMR system
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics
• Assist with the daily distribution of quality assurance surveys and prevention screenings
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary
• Maintain daily operations of the office by following standard policies and procedures
• Perform tasks as assigned for special projects

• High School diploma with at least 2 years of patient facing reception experience
• Bachelor’s Degree preferred
• Excellent oral and written communication skills
• Ability to accept direction and work within a team concept
• Strong customer service skills.
• 1yr of an EMR experience-Preferred

• Health Insurance on day 1
• Dental
• Vision
• Life Insurance
• Short- and Long-term disability
• 401k Plan
• PTO
• 8 paid holidays (2 floating)

Join us at NYH, where we are making strides in healthcare through innovative and compassionate care.

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New York Health is an Equal Opportunity Employer.*