Pharmacy Technician I

The best thing about this role

Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.

Performs pharmacy technician duties in community pharmacies. Performs a wide variety of tasks under direct pharmacist supervision at all times. The technician provides excellent customer service and is involved in most aspects of the pharmacy including prescription intake, order entry, cash management, managing telephone inquiries, ordering and inventory management. Technicians work with the pharmacist to ensure that all daily functions are performed efficiently and accurately ensuring quality of patient care in accordance with hospital standards and New York State law.

They provide a wide variety of services for a smooth operation and efficiently functioning pharmacy department.

• Purchasing and Receiving Duties; performs the purchasing, receiving and inventory control functions for the Outpatient Pharmacy Department in order to meet the medication needs of all patients. Orders appropriately; assuring correct storage and maintaining adequate inventory.
• Places orders to wholesaler electronically and manually as required.
• Outpatient:
  Reviews wholesaler catalog to determine which drugs are available under contractual agreements. If product is not on contract, chooses an equivalent alternative if possible. Consults with manager and staff pharmacists regarding 340b ordering.
• Outpatient:
  Orders OTC medications to ensure adequate stock available for patients.
• Evaluates vendor shortages and selects alternative products when needed. Informs Supervisor Outpatient Pharmacy and/or staff pharmacist of shortages and expected return to stock.
• Contacts other pharmacies as needed to determine if medication is available for patients in an emergency or non-stock situation. Communicates this information to the patient and pharmacist.
• Follows up on back orders with the vendors and reports on-going problems to the pharmacist(s) or Supervisor. Places items on backorder as needed to ensure adequate supply.
• Sends and Receives order from wholesaler electronically and physically. Ensures all electronic orders are added into inventory correctly. Ensures orders are accounted for and places products in the correct storage location. Designates hazardous medications according to USP 800 standards and departmental guidelines.
• Accounts for substitutions in ordering and follows all necessary steps to add into inventory.
• Contacts wholesaler regarding missing medication, short dating or damages and follows through on credits or replacements.
• Inventory Control Responsibilities.
• Responds to safety alerts and recalls by alerting Supervisor or pharmacy team and assisting in removing all recalled drugs, processing paperwork, and arranging for return to vendor as observed by pharmacist and Supervisor.
• Maintains inventory by checking inventory levels on hand compared to in QS1 and corrects discrepancies for non-controlled medications. Alerts pharmacist regarding discrepancies in controlled substance inventories.
• Assists manager and Pharmacists in determining appropriate par levels for medications and adjusts as usage changes.
• Check inventory monthly for outdated items and overstocked medications to ship back to wholesaler for credit following departmental policies. Reconciles what was returned with credit received as noted by Pharmacist or Supervisor.
• Adds new drugs into QS1 drug file accurately. Adds appropriate wholesaler ordering numbers, pars, current inventory and pricing into the drug file.
• Prescription Filling.
• Receives prescriptions from patients or, in the case of electronically transmitted prescriptions, verifies receipt of prescriptions at patient request and informs pharmacist and staff that patient is waiting. Obtains accurate demographics, drug allergies, and insurance information.
• Profiles and processes prescription including insurance adjudication in a timely manner. As necessary arranges for interdepartmental payment.
• Processes electronic prescriptions, IVR refill requests and prescriber refill responses in a timely manner with accuracy.
• Alerts pharmacist to any DUR, allergy warnings or drug interactions displayed in pharmacy processing software when processing prescriptions.
• Retrieves appropriate medication from storage location as observed and checked by pharmacist.
• Accurately counts medication and labels medication with pharmacy label in a timely manner and provides to pharmacist for checking.
• Handles hazardous medications in accordance with departmental policies.
• Answers telephone using appropriate telephone etiquette and responds to fax machine as noted and observed by pharmacist. Assists patients both on the phone and in person with requested needs and obtains…