Associate Patient Care Coordinator

Location: Mount Kisco

Optum NY/NJ, is seeking a Associate Patient Care Coordinator to join our team in Mount Kisco, NY.  Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and erience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country.

Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

Optum has an immediate opening for a friendly, patient focused and detailed oriented Associate Patient Care Coordinator to join our team. Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes.

Supports the teams in meeting financial, clinical and service goals.

Schedule:

Monday through Friday 40-hour work week between the hours of 8:00 am to 5:00 pm.  Schedule will be determined by supervisor upon hire. (may change due to business needs)

Location:

90 South Bedford, First Floor, Mount Kisco, NY 10549

Primary Responsibilities:

Obtain accurate and updated patient information, such as name, address, insurance information

Perform insurance verification on the date of service

Scheduling procedures in an organized and efficient manner

File and maintain medical records

Confirms and schedule appointments

Answering incoming and outgoing telephone calls promptly, courteously, and relaying messages to the appropriate team members

Follow the Payment Security policy and procedures according to Optum Medical guidelines

Ability to maintain a work queue list- complete any pending actions ie referrals, scheduling appointments

Check In and Check Out patients

Perform referral documentation promptly

Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports

Adhere to the standards identified via Sparq regarding Optum Employee Policies Work cohesively with fellow employees to achieve specific team goals

Comfortable working in high pace environment Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care Assure the continuity of care through scheduling and tracking systems

Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations

Comply with administrative policies to ensure quality of care Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart

All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements  Performs other duties as assigned

What are the reasons to consider working for United Health Group?  Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account

Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan

Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma or GED1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)1+ years of customer or healthcare related experience

Preferred Qualifications:

1+ years of experience working in medical office position performing…