Residential Supervisor

EOE Statement Our agencies are equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender orientation/identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.

Job Title: Residential Supervisor

Location: Happiness House
- Maple Ave IRA (Gorham)

Location: Happiness House
- Gorham Residential Site

Salary: $23.00 - $24.25 per hour

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, internal equity, and location.

Employment: Full Time/12 Month (40 hours per week) -

Sat 7am-3pm, Tues & Wed 2pm-10pm, Thurs 8am-4pm & Fri 11am-7pm (Off Sun & Mon)

Evening and weekend work may be required as job duties demand

Summary/Objective: To ensure all Residential Services provided by the agency are focused on accomplishing the CP Rochester Mission, Vision and Organizational Values and that the services meet the goals of the department and the agency. Provides direct oversight or supervision to employees working directly with individuals in the Residential Program and completes departmental tasks on a regular basis.

• Associate's degree in human services or related field as determined by the department or program. Bachelor's degree preferred. An equivalent combination of education and experience may be acceptable.
• Experience in providing service to individuals with disabilities preferred.
• Demonstrated ability to plan and organize the daily operations of the department or program.
• Demonstrated ability to effectively communicate orally and in writing.
• Demonstrated ability to exercise good judgment in planning, implementing and evaluating work with individuals, customers, and employees.
• Demonstrated tolerance for stressful interactions and situations.
• Demonstrated ability to use of Microsoft Office software and other computer programs which are pertinent.

• Collaboration Skills and Team Development
• Leadership and Supervision Skills
• Relationship Management
• Organizational Skills

• Imparts agency philosophy of 'Equal Opportunity, Independence and Realization of Individual Potential' to children, families, program employees and community resources.
• Maintains confidentiality of information relating to individuals and their families in accordance with agency policy.
• Provides oversight to ensure safety and supervision of residents. May be required to stay on-shift after hours should there be an emergency, weather hazard, or other unforeseen occurrence.
• Communicates, in a positive manner, the mission, vision, organizational values and program or departmental goals to employees.
• Provide direct oversight, supervision and problem-solving to employees in accordance with Agency policy and expectations.
• Schedules employees appropriately to maintain minimums.
• Maintains necessary documentation and reports as required and per agency policies.
• Communicates in a positive manner agency, regulatory body and departmental or program policies, procedures and standards of work. Shares important information regarding the safety and welfare of others.
• Trains new employee members.
• Maintains accurate billing for the program per policy.
• Completes direct care duties/house tasks needed to support the needs of the home.
• Maintains accurate records of individual's monies/banking.
• Demonstrates professional demeanor and acts as a role model for employees and individuals by interacting with others in a professional and respectful manner, dressing appropriately, and using good personal hygiene.
• Communicates effectively with employees, service providers, consumers, caregivers, family members, and the community.
• Helps to ensure a positive appearance of the facility by assisting with site inspections, timely reporting of maintenance needs, performing general housekeeping and home maintenance activities, etc.
• Complies with Regulatory and Agency audits (internal and external).
• Participates in conferences, workshops and regular and mandatory training as needed or recommended to enhance job skills and personal growth and development.
• Adheres to agency's policies and procedures as well as department guidelines.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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