Recreation Services Field Supervisor

Position: RECREATION SERVICES FIELD SUPERVISOR
Location: New York

## RECREATION SERVICES FIELD SUPERVISORApplyremote type:
Field-Based locations:
NY Brooklyn / Stillwell Avenue time type:
Full time posted on:
Posted Todayjob requisition :
R
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* JOB PURPOSE:

** The Recreation Services Field Supervisor will provide regular oversite of Center Light’s contracted Alternative Care Site’s.The Recreation Services Field Supervisor will also participate in the day-to-day supervision of the Day Health Center and assist the management team with ensuring that all administrative duties are covered.
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* JOB RESPONSIBILITIES:

*** Provide direct supervision of contracted alternative care sites including:  + Direct on-site supervision of operations and participant care  + Review and on-site observation of programming and scheduling.  + Review of attendance logs and site care plans
* Ensures contracted alternative care site audits are completed and recommended actions have been adopted.  + Reassesses for performance as necessary.
* Communicates with contracted alternative care sites regarding grievances and service determination requests.
* Provides PACE education to contracted alternative care site staff.
* Direct supervision of site level clinical staff.
* Maintain a clean, safe, and inspiring site environment, ensuring compliance with all building, health, and other regulatory codes and requirements.
* Maintain records and report on time utilization of all hourly employees as well metrics specified by the Site Director on-site.
* Ensure timely and consistent receipt of and response to communications from participants and external parties (including providers, payers, vendors, and prospects).
* Maintaining records and productivity reports as needed.
* Performs consistently with the organization’s mission and philosophy.
* Performs job responsibilities according to the organization’s policies.  + Seeks clarification when needed.
* Assumes responsibility for assignments given, seeks supervision appropriately, and is accountable for work performance.  Meets productivity guidelines.
* Maintains proper documentation (updated, timely, legible) related to patient care, whether paper or electronic.
* Maintains HIPAA standards and confidentiality of PHI.
* Supports staff, student, and volunteer orientation and ongoing in-service education as requested.
* Supports organizational activities by participating in quality improvement activities, special projects, internal and/or external committees, community activities, and other duties as assigned.
* Serves as a role model for peers and colleagues.
* Assumes responsibility for professional growth and development; maintains and upgrades professional knowledge and practice skills.
* Treats other Center Light employees respectfully and facilitates an environment of teamwork.
* Initiates, if appropriate, incident reporting process, and participates in incident investigation and reporting as applicable.
* Performs general office duties in connection with job responsibilities, including but not limited to photocopies, faxing, typing, filing, and phone calls.
* Makes the needs of participants a central focus and finds innovative ways to provide an exceptional experience.
* Develops and maintains positive “customer” relationships  + “customer” is defined as co-workers, participants, visitors, vendors, and supervisors.
* Ensures that direct reports conduct their duties according to applicable rules and regulations as well as the organization’s policies and procedures.
* Evaluates the work performance and competency of direct reports.  + This includes ongoing informal feedback/counseling/support and completion of annual performance reviews.
* Holds staff accountable for their individual performance.
* Follows the organization’s policies regarding disciplinary action.  + Engages Human Resources as needed for guidance on disciplinary actions and terminations.
* Develops individual professional development plans with direct reports, including the identification of in-service training needs and interests.
* Investigates and resolves employee grievances and complaints.  + Engages with Human Resources as appropriate.
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* Schedule:

** 8:30AM – 5:30PM | Monday - Friday
** Weekly

Hours:

** 40
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* QUA…