Patient Representative - Church Ave

Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non‑Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County.

This position is a Full Time Patient Representative/Front Desk Receptionist located on Church Ave – Brooklyn, NY. The staff member will provide patient‑centered care, facilitate access to services, and manage all aspects of the registration and appointment process. They serve as the first point of contact within the medical care team and perform all duties in compliance with applicable standards and regulations.

• Assist with daily reception activities and ensure all processes needed for patient services are initiated.
• Communicate effectively with team members and patients regarding services.
• Serve as the primary point of contact for telephone and mail communication with patients.
• Schedule appointments, collect fees, and explain services and charges to patients.
• Distribute patient materials such as satisfaction cards and patient rights documents.
• Verify insurance coverage and set fees based on the sliding‑scale fee schedule.

• Minimum Education Requirement:
  High School diploma or GED.
• Minimum Work‑Related
  
  Experience:
  
  2–4 years in a reception or appointment‑setting role.
• Preferred Specialized Skills & Knowledge:
  Bilingual in English and Spanish (oral and written).

• Job Type: Full Time.
• Pay: $20.00 – $23.13 per hour.

The mission of Sun River Health is to increase access to comprehensive primary and preventive health care and to improve the health status of our community, especially for the underserved and vulnerable.

Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non‑disqualifying physical or mental handicap or disability in all aspects of the human resources function.

Applicants and employees who are or become disabled must be able to perform essential job functions either unaided or with reasonable accommodation. The organization will determine reasonable accommodation on a case‑by‑case basis in accordance with applicable law.