CX Ops Lead — Scalable High-Touch Success
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-22
Listing for:
Biograph
Full Time
position Listed on 2026-08-22
Job specializations:
-
Healthcare
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Biograph in New York is looking for a CX Ops Manager to build and formalize customer success workflows across in-clinic and mobile experiences. This hands-on position requires 4-6 years of experience in Customer Success or Service Operations, ideally in a high-touch, service-driven environment. The role will involve translating processes into SOPs and providing leadership in customer inquiries. Biograph offers compelling perks, including competitive salary, medical benefits, and opportunities for growth.
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