Patient Navigator

Min

USD $41,000.00/Yr.

USD $46,000.00/Yr.

Associate's Degree minimum required

The SRO Intervention Project works with homeless and formerly homeless people with HIV/ AIDSand seeks to connect them to medical services and stabilized housing;
The Care Coordination Redesign Program (CCR) employs a navigation model and a chronic care model to advocate for,communicate with, and identify resources for the client as well as encourage and support clientsto gain and maintain independence in their healthcare to ensure improved client health outcomes and improved quality of life.

• Responsible for direct, field-based services to enrolled consumers.
• Responsible for supporting the implementation of a comprehensive Service Plan for eachenrolled consumer.
• Assist consumers with securing services for housing, medical care, nutrition and transportation. Assist consumers with relevant applications and other paperwork for benefit sand support services. Conduct regular social services and benefits re-assessments and followups.
• Visit enrolled consumers between regular clinic visits to reinforce treatment plans, provideappointment reminders, provide individual health education curriculum, coordinate transportation and health care needs and other follow up activities as warranted.
• Accompany consumers to all primary care, specialty care and other health care appointments. Accompany consumer to other social service appointments as warranted.
• Provide field-based Directly Observed Therapy (Use the "Apply for this Job" box below). to consumers assessed torequire this service. DOT includes observing and recording patient medication intake,compliance levels and assessing and reporting any side effects.
• Provide critical feedback to the other members of the health care team based on observations in the field.
• Record all service provision for submission on a daily basis.
• Facilitate groups for CCR consumers.
• Document all services in AWARDS Case Management Software.
• Collect and record Primary Care Status Measures data as assigned.
• Participate in daily planning meetings with SRO Intervention Project Team. Periodicparticipation in team meetings, case conferences, division meetings and trainings as required
• Participate in Services for the Underserved Quality Assurance/ Quality Improvement activities
• Reports to the Program Director in the absence of the CCR Supervisor.

REQUIRED EDUCATION AND EXPERIENCE

• Minimum Associates Degree. Experience working with people living with AIDS, homeless people or substance users encouraged. Effective written and oral communication skills.

PREFERRED QUALIFICATIONS & SKILLS

• Bi-lingual Spanish encouraged. Experience working within an outreach model or case management preferred.
• Basic computer skills (e.g. MS Office suite and Windows)

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US IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:

US is committed to providing access, equalopportunityand reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use ofservicesanimals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at My Medical Leave .