Front Desk Medical Recepionist

Standard hours: Monday - Friday, 9:00 AM - 5:30 PM

Requires: some evening hours and Saturdays as needed

Must have: flexibility and ability to float to other locations when required

Position Summary

The Medical Receptionist provides essential front office support, ensuring efficient patient flow and exceptional customer service. This role is responsible for handling administrative tasks such as patient check-in and check-out, appointment scheduling, and insurance verification, while maintaining compliance with HIPAA regulations.

Key Responsibilities

• Perform all receptionist duties including answering, screening, and routing phone calls.
• Utilize the Electronic Medical Record (EMR) system and other office systems for patient check-in/check-out.
• Verify patient demographics, insurance information, and obtain necessary signatures and documentation.
• Collect payments and process them accurately.
• Notify providers of patient arrivals, delays, or backlogs to facilitate smooth patient flow.
• Schedule appointments, services, and procedures; remind patients of documentation requirements.
• Obtain or retrieve referrals, authorizations, and insurance eligibility verifications as required.
• Maintain adequate stock of office supplies and notify the office manager of inventory needs.
• Adhere strictly to HIPAA and patient confidentiality standards.
• Provide coverage for evening and weekend shifts as needed.
• Communicate effectively and professionally with patients, staff, and medical providers.

Qualifications

• Education: High School Diploma or GED required.
• Experience:
• Graduate of an accredited Medical Office Administration program, OR
• Minimum 6 months of experience as a Medical Receptionist, OR
• 1 year of clerical experience in a healthcare or office environment.
• Skills:
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Excellent communication and analytical skills
• Strong attention to detail and ability to meet deadlines
• Self-directed, motivated, and able to multitask effectively

To Apply: Please submit your resume to

Job Type: Full-time

Entry level

Full-time

Health Care Provider

Wellness and Fitness Services and Hospitals and Health Care