Patient Navigator, Bureau of Public Health Clinics

Open to candidates who are permanent

The mission of the Bureau of Public Health Clinics is to promote a healthy community by providing New Yorkers with the resources needed to make informed and empowered health decisions; identify and treat tuberculosis and provide immunization and sexual health services regardless of ability to pay or immigration status. It is also the Bureau's vision to provide timely, accessible, high-quality, equitable and respectful care that helps improve the lives of our patients and contributes to a healthier community.

The Bureau of Public Health Clinics seeks to hire a Patient Navigator. This individual will be assigned to one of the Bureau's clinic locations and will report directly to a Navigation Supervisor and assist patients who are seeking prevention services.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

• Oversee caseload of STD clinic patients who are seeking HIV prevention services, ensure that the patient is connected to prevention and treatment services and the patient adheres to the established plan of care.
• Deliver health education and health promotion messages according to STD clinical protocols.
• Coordinate logistics for plan adherence such as appointment reminders, scheduling, medication adherence, arranging transportation and others as needed.
• Collaborate with STD clinic staff to identify qualified candidates for the program.
• Perform rapid HIV screening and provide results and advising in a confidential manner per bureau protocol.
• Maintains liaison with health care providers and others including public and private agencies to expedite the efficient follow up and treatment of patients enrolled in program.

Why you should work for us:

• Loan Forgiveness:
  As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://student aid.gov/pslf/)
• Benefits:
  • a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
  • additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
  • a public sector defined benefit pension plan with steady monthly payments in retirement.
  • a tax-deferred savings program and
  • a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy:
  Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health.

We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in…