Lead Patient Financial Services

Facility:
Bone and Joint Center: 3555 S National Ave, Springfield, Missouri, United States of America, 65807 Department: 1688 Patient Financial Services Scheduled Weekly

Hours:

40

Hours:

8:00 AM - 4:30 PM

Work Shift:

Day Shift (United States of America)

Cox Health is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas.

The organization includes six hospitals, 5 ERs, and over 80 clinics.

Cox Health has earned the following honors for workplace excellence:

• Named one of Modern Healthcare's Best Places to work five times.
• Named one of America's Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
• Acknowledged by Forbes as one of the Best Employers for New Grads.
• Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

Job Description:

The Team Lead maintains a basic knowledge of all office functions and responsibility for facilitating communication and completing work assignments. Communicates in a professional manner with consumers and staff. Utilizes abilities as a leader to guide team to reach department goals. The Team Lead assists with all facets of health system process. This position is responsible for attaining and maintaining comprehensive knowledge of regulations and guidelines by carriers.

Has a basic knowledge of all office functions and is responsible for completing work assignments efficiently resulting in the desired reduction of outstanding accounts receivable.

• Required:
  
  High School diploma or equivalent

• Required:
  
  1 year business office experience

• Critical thinking
• Excellent computer skills and strong aptitude to learn and maximize use of applications.

• N/A

Are you ready to make a meaningful impact in your community? At Cox Health, we don't just provide medical services; we've created an atmosphere where innovation, collaboration, values, and excellence come together to transform lives. Whether you desire to work in a clinical or non-clinical capacity, Cox Health has the perfect position for you!

Cox Health is the region's employer of choice because we keep our mission, vision, and values in mind with every decision for our employees and our patients.

To improve the health of the communities we serve.

To be the best for those who need us.

Safety, compassion, respect, and integrity.

We offer a wide range of treatments and services to help with whatever health needs you might have. Whether you're about to become a parent, have an illness or need medical information, we're here for you. And if your goal is to live a healthy, balanced life with the best tools available, we can help with that, too.

We know that your health and the health of your loved ones are some of the most personal, important parts of your life. That's why we keep our Mission, Vision and Values at the center of everything we do, every day.

Thank you for choosing Cox Health.