Institutional Research Manager; HEA; CQI Manager- Institutional Research Analysis

Institutional Research Manager (HEA) - CQI Manager
- Institutional Research Analysis

The CUNY School of Medicine (SoM), located in the heart of Harlem, New York, is the only medical school in the City University of New York system and the only public medical school in Manhattan. Building upon 50 years of success as the Sophie Davis School of Biomedical Education, the institution transitioned to the CUNY School of Medicine in 2016. The CUNY SoM offers an accelerated BS/MD degree (7-year program) and a Physician Assistant Master’s Degree (27-month program).

True to its legacy of access, opportunity, and community transformation, the medical school’s mission remains to recruit highly talented students as diverse as New York City itself. CUNY SoM places a special emphasis on recruiting those who are underrepresented in the field of medicine and on training high-quality, culturally competent health professionals and scientists equipped to address the healthcare needs of New York’s medically underserved communities.

As a significant priority, CUNY SoM also seeks to enhance the recruitment and retention of senior leadership, faculty, and staff to reflect the diversity of our student body more closely.

The Continuous Quality Improvement (CQI) Manager is responsible for designing, implementing, and maintaining a comprehensive CQI program to support excellence in medical education. This role ensures alignment with accreditation standards (e.g., LCME, ARC-PA), promotes data-driven decision-making, and fosters a culture of continuous improvement across academic, clinical, and administrative functions.

In addition to the CUNY Title Overview, the duties include but are not limited to the following responsibilities:

• Develop, implement, and oversee the institution’s CQI framework for medical education programs. Promote a culture of continuous improvement across departments and stakeholders.
• Establish processes to monitor compliance with accreditation standards/elements, and to ensure ongoing assessment of curriculum, student outcomes, and program effectiveness.
• Facilitate CQI committees, working groups, and meetings.
• Provide guidance and training on CQI principles and methodologies.
• Collaborate with faculty, administrators, and students to identify improvement opportunities.

• Monitor ongoing compliance with accreditation standards (e.g., LCME, ARC-PA, MSCHE) and recommend corrective action plans as needed.
• Lead compliance activities throughout the accreditation cycle, including documentation, reporting, and coordination.

• Develop and manage surveys and other data-gathering instruments administered by the school or professional bodies, such as AAMC. Regularly review data sources for accuracy and consistency. Develop analyses and reports and present findings to college constituencies.
• Maintain accurate records of CQI activities, outcomes, and action plans. Ensure proper documentation for audits and reviews.
• Collaborate with data owners and data analysts to compile data required for assessment and accreditation and present the information using visual displays or reports appropriate to the purpose.
• Interpret and communicate data insights to relevant stakeholders to identify trends, gaps, opportunities for improvement, and “close the loop” on assessment.
• Prepare reports for senior leadership, accrediting bodies, and internal stakeholders.

Bachelor's Degree and six years' relevant experience required.

• A Master’s degree in Healthcare Administration, Public Health, Education, or related field preferred.
• Experience with accreditation in health fields (LCME, ARC-PA, or similar) strongly preferred.
• Familiarity with medical school curriculum structures and assessment methods.
• Experience with Microsoft 365 tools such as Teams, SharePoint, Planner, Project, To Do, and Power Apps to manage cross-functional collaboration.
• Strong analytical and data interpretation skills.
• Excellent communication, facilitation, and interpersonal skills.
• Ability to manage multiple projects and work cross-functionally.
• Strong…