Director of Clinical Operations and Quality

Summary

Are you ready to join a dynamic team of dedicated values-based leaders and professionals who are committed to creating a healthy, addiction-free world?

Are you ready to join a dynamic team of dedicated values-based leaders and professionals who are committed to creating a healthy, addiction-free world?

you will work under the guidance of the Chief Medical Officer in the oversight, coordination and management of the clinical operations across the OASAS, OMH, DOH clinical programs. This role serves as a key operational and clinical liaison to ensure evidence-based, trauma-informed, person-centered services are delivered consistently across all residential and outpatient levels of care in Phoenix House programs.

• Phoenix House of NY is proudly offering 100% employer-paid medical insurance for all eligible employees and their dependents!***

Phoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery. We provide treatment, housing, and support services for our clients and their families. Our core values— Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking —guide our approach, ensuring each person receives evidence-based care that promotes dignity and wellness.

By upholding these values, we empower people to rebuild their lives with hope, accountability, and support.

At Phoenix House, we recognize that in today’s economic climate, stability and support matter more than ever. That’s why we offer a comprehensive benefits package designed to care for you as a whole person—supporting your health, financial well-being, and work-life balance. Here are some of our perks:

• (10) Paid Holidays
• Paid vacation, sick time, personal and wellness time
• Medical, dental, and vision insurance for those who are scheduled to work at least 30 hours per week
• Pet insurance, legal support, and other supplemental insurance
• A generous tuition reimbursement program
• 403(b) retirement plan
• Competitive wages and more...

• Responsible for development, implementation and evaluation of evidence based clinical programming across the clinical programs under the oversight and guidance of the CMO. Responsible of developing and implementation clinical programming and standards of care. Programs include but are not limited to: OASAS long term residential substance use treatment program, OASAS outpatient substance use treatment programs, OMH community residences, OMH PROS program, and OMH community mental health clinics.
  
  Ensures that the clinical treatment team is utilizing the assigned clinical documentation related to all phases for treatment and utilizing evidence-based practices and clinical pathways/models in line with organizational goals and standards.
• Responsible for organizing and overseeing regular multi-disciplinary case conferences across program sites, providing facilitation and guidance and clinical expertise as needed.
• Monitoring clinical program fidelity, consistency, and standardization across sites.
• Assists in collecting, analyzing and reporting clinical outcome data and participating in quality improvement initiatives.
• Responsible for overseeing the implementation and maintenance of targeted treatment teams (or “panels”) at each program, ensuring that clients are cared for by a cohesive multidisciplinary treatment team (psychiatry, counselors, RSS, licensed clinicians, nursing, peers, etc.).
• Responsible for overseeing the development of the clinical schedules for group programming and ensuring that all programs are adhering to the…